Admissions Counselor - ENROLL | Undergraduate Admissions

About the role

The Admissions Office at the University of Wisconsin-Whitewater seeks an Admissions Counselor (Admissions and Recruitment Coordinator II, AE084).

Responsibilities

• Market, recruit and provide customer support to prospective students and applicants through face-to-face interactions, small and large group presentations, educational fairs, high school visits, telephone, video, and email inquiries, and other outreach events.
• Establish working relationships with high school counselors in the assigned territory.
• Cook prospective student programming to further develop the commitment to UWW.
• Aid in generating effective communication strategies using the CRM and other venues of outreach.
• Review applications and make admission decisions for territory applicants and other applicants as needed.
• Travel to and recruit students at college fairs and high schools in assigned territory.
• Assist and monitor student application processing and data entry.
• Review applications and make admission decisions in a fair manner, consistent with university and office policy.
• Field telephone and email inquiries from potential students and families and deliver informational presentations to students who come to campus for a tour.
• Meet with prospective students and their parents during campus visits.
• Be familiar with university policies and procedures, especially Housing, Financial Aid, First Year Experience, and Center for Students with Disabilities, to communicate effectively with prospective students and families.
• Participate in professional organizations, conferences and workshops when appropriate.
• Add additional duties as prescribed by the Assistant/Director of Admissions.

Requirements

• Earned Bachelor’s degree.
• Valid driver’s license (or ability to obtain a valid driver’s license).
• Minimum of one-year experience in admissions, recruitment, higher education, K-12 system or marketing related field.
• Strong written communication and public speaking skills.

Qualifications

• Fluency in Spanish and/or a second language is preferred.
• Strong organizational and event planning skills.
• Professional experience working with students and/or individuals from diverse backgrounds.
• Experience with use of CRM (customer relationship management) systems, particularly Slate.
• Familiarity with student information systems, particularly PeopleSoft.
• Effective interpersonal skills and ability to establish positive relationships with students, staff and faculty.

Skills

• Ability to interact respectfully with people with diverse socioeconomic, cultural and ethnic backgrounds.
• Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills.

Benefits

Well-qualified candidates can expect a starting annual salary within the range of $47,000 - $53,000 commensurate with the candidate's education, related experience, and qualifications. UW System employees receive an excellent benefit package.