Admissions Counselor

About the role

Groups Recover Together was founded in 2014 to make treatment for opioid addiction respectful, accessible and affordable. We empower our members to regain control of their lives through a combination of community support, outpatient weekly group therapy and medication to manage withdrawal using buprenorphine and naltrexone. What differentiates Groups is the belief that long-term recovery from opioids is tied to aspects of life that are beyond the reach of traditional medical care. We approach fighting addiction as a team sport and provide each member with a care team that works together to ensure our members receive comprehensive, coordinated care. Our outpatient model is designed to fit into our member’s schedules so they can keep working and living a normal life. As a result, our outcomes reflect the success of our model and the commitment of our members with 74% remaining in treatment after 6 months, 90% attending group therapy each week and 89% abstaining from illicit substances each week. Groups has grown to become the national leader in value-based care for opioid use disorder that is proven to help our members beat addiction and get their lives back. We have over 8,000 members seen weekly via our fully virtual care model and have physical locations across the country with additional openings planned in 2021. As an Admissions Counselor you will manage and further develop your clinical skill set and knowledge of Groups’ roles and responsibilities as it relates to the clinical service model.

Responsibilities

• Lead the treatment team alongside providers, care navigators, and administrators; act as the expert on addiction and recovery and coordinate decisions about member treatment.
• Manage and further develop clinical skill set and knowledge of Groups’ roles and responsibilities within the clinical service model.
• Unlock great clinical outcomes by adhering to the Groups Recovery System and providing consistent, high‑quality counseling activities.
• Conduct intake assessments to evaluate individuals’ appropriateness for the program.
• Complete clinical assessments as assigned each day.
• Provide individual support as needed, including crisis intervention, referrals to other resources, liaison with outside parties involved in the member’s treatment, and coordination with Care Navigators.
• Utilize the custom EMR to document members’ progress efficiently, value‑added, fully digitized, and non‑bureaucratic; ensure all clinicians follow suit.
• Partner with providers to evaluate the appropriateness of treatment for every member entering the program.
• Oversee all compliance activities associated with member admission requirements and corresponding documentation.
• Participate in internal and external training required for licensure maintenance.
• Document care coordination needs handled by the Care Navigator.
• Represent the treatment team in discussions about difficult members.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Full licensure required: LADC, LCSW/LISW, LCAC, LMFT, LPCC/LMHC, with ability and willingness to obtain licensure reciprocity in other states.
• Minimum two years of experience leading group therapy in a substance‑use disorder (SUD) setting.
• High comfort level with technology, including EMR, email, software, and mobile apps (e.g., Google Apps).
• Deeply invested in member success.
• Authentic, caring, and inspiring; able to maintain appropriate boundaries and accountability.
• Exceptional customer service skills and the ability to build positive relationships with people.