Admissions Counselor

About the role

The Admissions Counselor will be an integral part of the Converse University Admissions team. This position requires enthusiasm, energy, and dedication to meet enrollment goals. The role involves personal attention to prospective students and their families, matching their needs with Converse's opportunities, and representing the University at various events.

Responsibilities

• Achieve goals set by the Director of Admissions and VP for Enrollment Management
• Manage recruitment of students in a designated territory and/or student population
• Prepare and deliver reports to the Director of Admissions and VP for Enrollment Management as required
• Manage all aspects of recruitment travel including scheduling, transportation, and accommodations in accordance with University-wide travel policies
• Attend college fairs and complete a report for each fair
• Schedule private visits to selected high schools and complete a report for each visit
• Host receptions for school counselors and prospective students in targeted areas
• Attend alumni events in the recruitment region
• Attend all campus preview days/admissions events
• Interview and tour families who visit the campus as needed
• Plan and execute designated sessions at on-campus events as needed
• Establish, develop, and maintain communication throughout the college admission and financial planning process with prospective students, families, school counselors, and educational community partners through phone, email, direct mail, interviews, presentations, and social media
• Aid in the development and implementation of strategic communication for admissions counselors in collaboration with the Visit and Marketing Coordinator and Assistant Director of Admissions Operations
• Make daily personal contact with prospective students and parents through mail, email, and telephone and report each contact in the Customer Relationship Management program (SLATE)
• Hold weekly call nights to engage prospective and admitted students
• Build relationships with school counselors and alumni in the designated recruitment area
• Facilitate contact between prospective students and faculty/staff/current students/alumni

Qualifications

• Minimum qualifications: Bachelor's degree from an accredited college or university
• Preferred qualifications: One-year of admissions experience preferred, intermediate knowledge of Microsoft Office, including Word, Excel, and PowerPoint

Skills

• Ability to exhibit strong customer service skills for all levels of University constituencies and members of the public
• Ability to take appropriate steps to promote and sustain effective working relationships within a diverse multicultural environment
• Ability to speak one-on-one and with small and large groups
• Ability to work flexible hours including nights and weekends as well as extensive travel during designated times of the year
• Well-grounded philosophy of honesty, integrity and respect
• Demonstrated ability to establish and maintain effective working relationships with various constituents including both internal to the organization and with the public
• Ability to work with and engage in a diverse group of people
• Ability to work independently yet value and support a team-based environment
• Demonstrated professionalism and positive attitude