Admissions Coordinator - Inpatient Rehab

About the role

Baylor Scott & White Rehabilitation Hospital is a joint venture with Select Medical & Baylor Scott and White. The Admissions Coordinator position is available full-time, on-site, Monday through Friday from 8:30 AM to 5 PM.

Responsibilities

• Serves as a member of the Business Development Team through managing the referral intake and admission of all patients.
• Stays in close communication with all departments to prepare for the day of admission.
• Oversees the pull-through process for the hospital under the direction of the Director of Business Development - providing support, customer service, and timely resolution of all aspects for admissions and seeking assistance from the DBD or CEO as needed.
• Ensures that all deficiencies remain at 0% to eliminate holds, working with CBO and HIM to ensure any errors are resolved.
• Ensures every referral is timely and accurately entered in Transitions of Care.
• Processes timely insurance verifications.
• Aids in the pre-cert/authorization process - tracks for follow-up and timely processing.
• Works with DBD, CEO, and other leaders to ensure timely admissions from time of referral.
• Works with the team to resolve occasional challenges and overcome obstacles.
• Is admissions-focused.
• Provides appropriate documents to Case Management team timely.
• Enters patient data in HMS/MedHost when pre-admitting, and enters details of patient’s benefits and billing instructions.
• Completes admissions paperwork and reviews all patient forms/demographics with patient/responsible party. Secures signatures on all necessary documents. Scans completed documents, including insurance cards and photo ID.
• Led the morning meeting with census, budgeted numbers, etc.
• Communicates admissions time, bed number, physician, etc. to the hospital when there is a confirmed admission.
• Provides tours of hospital.
• Provides customer service by accurately answering questions, for internal and external customers.
• Manages LOA's in HMS/MedHost, ensuring accurate entries for all LOA patients. Completes forms as necessary for corrections.
• Reviews and enters daily census via Select Portal by 11am EST. Ensure accuracy on a daily basis, as well as initiating any changes/updates that might be necessary.
• Performs other duties as assigned.

Requirements

• Education: High School Graduate or equivalent required.
• Minimum of two years' experience performing a broad range of duties with an Admissions or Pre-Admissions Department required.
• Preferred Experience: Knowledge of Medical terminology preferred, Knowledge of insurance verification preferred, Experience working with Excel and databases preferred, Previous experience within a physical rehabilitation setting preferred.