Admissions Coordinator I (Full-time, Days)

Job Summary

The Admissions Coordinator I is responsible for facilitating the intake and admission process for patients referred to the facility, with a focus on supporting smooth transitions into care. This role collaborates with physicians, care managers, and referral sources to gather intake information, verify insurance coverage, and coordinate the pre-admission and admission workflow. The Admissions Coordinator I ensures compliance with regulatory requirements, maintains accurate documentation, and supports positive patient and provider experiences.

Essential Functions

• Captures necessary demographic, clinical, and insurance information during the intake and referral process.
• Aids in determining the appropriateness of admission in collaboration with clinical team members and based on established criteria.
• Facilitates the completion of required admission and insurance forms, ensuring accuracy and regulatory compliance.
• Maintains timely and accurate documentation of referral activity, admission decisions, and communication with stakeholders.
• Updates internal teams and referring partners regarding admission status and timelines.
• Supports planning for discharge or aftercare by sharing relevant patient information with the multidisciplinary care team.
• Ensures compliance with all regulatory and accreditation standards for the pre-admission, admission, and post-admission processes.
• Solves routine issues related to data entry, insurance verification, or referral tracking; escalates complex issues to leadership as needed.

Qualifications

• 0-1 years of experience in admissions, intake, or referral coordination in a healthcare setting preferred
• 1-3 years of experience with insurance verification and authorization preferred
• Knowledge of patient intake and admissions processes
• Familiarity with insurance verification and documentation requirements
• Effective interpersonal and communication skills to engage with patients, families, and healthcare professionals
• Ability to prioritize tasks and manage time efficiently in a fast-paced environment
• Attention to detail and accuracy in data collection and documentation
• Proficiency in Microsoft Office and electronic intake or registration systems
• Understanding of HIPAA and patient confidentiality practices