Admissions Coordinator

Why You'll Love This Role

• Competitive Pay: $48,000- $55,000/year
• Schedule: Full-time, Monday–Friday, 9:00 AM–6:00 PM
• Mission-Driven Work: Help residents and families navigate the admissions process with compassion and care
• Supportive Team Culture: Collaborative leadership and strong operational support
• Growth Opportunities: Career development within Lutheran Life Communities
• Fast Hiring Process: Apply today and hear back within 48 hours

What You'll Do

• Support sales and admissions efforts for the Skilled Nursing Community
• Manage prospect follow-up and maintain accurate records within the CRM system
• Cook up admissions and ensure a smooth transition for residents and families
• Respond to inbound inquiries and conduct outbound follow-up communications
• Collaborate with the Sales Director and Admissions team to support occupancy goals
• Document prospect activity, referral sources, and admissions outcomes
• Build positive relationships with residents, families, referral partners, and healthcare professionals
• Aid with tours, admissions paperwork, and resident move-in coordination
• Maintain timely communication with internal departments to ensure a seamless admissions experience
• Support both short-term rehabilitation and long-term care admissions

Required Qualifications

• Associate's degree or equivalent from a two-year college or technical school
• At least one year of related healthcare experience in marketing, admissions, training, or customer service
• An equivalent combination of education and experience
• Proficiency in Microsoft Office
• Experience using CRM systems
• Ability to quickly learn and utilize software systems and applications

Preferred Qualifications

• Strong critical thinking and problem-solving skills
• Experience working with individuals from diverse racial, ethnic, and socioeconomic backgrounds
• Ability to adapt communication style across multiple cultural environments
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Experience in healthcare admissions, senior living, or post-acute care settings