Admissions Behavioral Health Associate

About the role

Behavioral Health Associate Belmont Behavioral Health System has been a trusted source of superior service for more than 75 years. To ensure that we are best prepared to provide the highest quality of care to individuals and families in the Philadelphia area for decades to come, we have moved into a brand‑new building. Hiring for a BHA in Admissions.

Responsibilities

• Provide personal care services to patients at the facility under the direction of clinical or nursing leadership.
• Demonstrate a positive, empathetic and professional attitude towards customers always.
• Acknowledge and work to resolve complaints when patient needs are not met.
• Recognize that patient safety is a top priority.
• Demonstrate a sense of urgency related to patient safety and provide excellent customer service.
• Ensure the well‑being of patients and provide a positive, supportive and structured environment.
• Conduct safety checks and ensure supervision is conducted at 15‑minute intervals (or per special precautions/individualized guidelines).
• Document timely, accurate and appropriate clinical information in the patient’s medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
• Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
• Oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
• Obtain patient vital signs, height and weight as assigned and document in the patient record.
• Facilitate patient educational‑rehabilitative groups covering social skills, coping skills, anger management and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation.
• Assist with follow‑up and paperwork for incidents and events that occur in the facility.
• Provide transportation for patients or coordinate transportation with appropriate staff.
• Perform other functions and tasks as assigned.

Requirements

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.
• CPR and de‑escalation and restraint certification required (training available upon hire and offered by the facility).
• First aid may be required based on state or facility requirements.