Admissions Associate (Part-Time)

About the role

The National WWII Museum is currently seeking a part-time Admissions Associate to join our team.

Responsibilities

• Determines admission status of groups and individuals and quickly and accurately processes tickets purchases.
• Affords assistance as required to help visitors enjoy their museum visit.
• Trains to stay updated on upsell opportunities, including PT-305 tours, entertainment options, and outbound travel.
• Affords assistance to other Admissions Associates as necessary.
• Assists with the check-in of groups.
• Practices the Service Basics at all times.
• Provides a welcoming and inviting experience for Museum visitors.
• Notifies the Manager and Assistant Director of Visitor Services of immediate and/or general customer service, security, or safety issues.
• Accounts for and balances receipts at the end of the shift.
• Undertakes other duties and special projects as assigned by the Visitor Service Manager and Assistant Director of Visitor Services.
• Works closely with Membership and Volunteer Departments.

Requirements

• Experience balancing daily receipts and familiarity with ticket sales software programs.
• Experience working with the public, especially in sales.
• Positive attitude and enthusiastic demeanor.
• Comfortable working within a team, as well as for extended periods independently.
• Excellent communication skills, both written and verbal.
• Initiative, organizational skills and good judgment.
• Ability to work accurately in a fast-paced environment.
• Willingness to work overtime during special events or heavy visitation periods.
• Weekend work required.

Qualifications

• Experience balancing daily receipts and familiarity with ticket sales software programs.
• Experience working with the public, especially in sales.
• Positive attitude and enthusiastic demeanor.
• Comfortable working within a team, as well as for extended periods independently.
• Excellent communication skills, both written and verbal.
• Initiative, organizational skills and good judgment.
• Ability to work accurately in a fast-paced environment.
• Willingness to work overtime during special events or heavy visitation periods.
• Weekend work required.

Benefits

The National WWII Museum offers a competitive wage and benefits package for part-time staff which includes 401k and paid vacation and sick leave.

Pay

Competitive wage for part-time staff.

Schedule

Part-time schedule required.