Admissions and Patient Access Supervisor

Position Summary

Determines, coordinates and supervises daily staffing assignments and levels.
Provides direction, orientation, training, coaching, and mentoring to staff.
Performs or assists with performance evaluations and disciplinary actions.
Assesses and ensures quality of services delivered and facilitates staff development programs.
Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
Performs staff responsibilities as needed to fulfill required service level.
Leads the handling and resolution of complex issues and complaints.

Responsibilities

• Determines, coordinates and supervises daily staffing assignments and levels.
• Provides direction, orientation, training, coaching, and mentoring to staff.
• Performs or assists with performance evaluations and disciplinary actions.
• Assesses and ensures quality of services delivered and facilitates staff development programs.
• Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
• Performs staff responsibilities as needed to fulfill required service level.
• Leads the handling and resolution of complex issues and complaints.

Requirements

• Education: High School Diploma or GED. Associate's degree in related field preferred.
• Applicable work experience may be used in lieu of education.

Qualifications

• None specified

Skills

• Supervisory skills
• Training and mentoring skills
• Performance evaluation skills
• Quality assurance skills
• Policy and procedure adherence skills
• Complex issue resolution skills

Benefits

• Health (Medical, Dental, Vision)
• 401K Benefits for full-time employees
• Competitive Paid Time Off
• Short-term and Long-term disability 100% paid for by the company
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Loan repayment, tuition reimbursement and scholarship opportunities for qualified candidates
• Professional development opportunities, apprenticeship programs, and certification assistance
• And much more...

Pay

• N/A

Schedule

• N/A