Admission Counsellor

Responsibilities

• Counsel prospective students via phone, email, and chat, providing information about our Online programs.
• Understand students' academic and professional goals, and provide tailored guidance.
• Address queries, concerns, and objections to facilitate enrollment decisions.
• Provide information on program curriculum, faculty, accreditation, and career services.
• Guide students through the application and admission process.
• Meet monthly enrollment targets and contribute to team goals.
• Maintain accurate records of interactions, conversions, and follow-ups.
• Collaborate with internal teams (marketing, academics, operations) to ensure seamless student experience.
• Stay up-to-date on program offerings, industry trends, and competitor analysis.