Admission Coordinator

Sunrise Nursing & Memory Care provides equal employment opportunities to all employees and applicants.

Benefits

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Competitive Pay
• Raises and Bonuses

About The Role

We are seeking a motivated and compassionate Admissions Coordinator to join our skilled nursing team. This position plays a key role in healthcare admissions, census development, referral marketing, and resident transitions. The Admissions Coordinator works closely with hospitals, discharge planners, case managers, physicians, residents, and families to coordinate a smooth and successful admission process.

Responsibilities

• Manage the skilled nursing admissions process from initial inquiry through admission
• Screen prospective residents and determine eligibility based on facility admission criteria
• Review clinical and medical information to assist with admission decisions
• Obtain and verify insurance, financial, and resident information
• Coordinate admissions with hospitals, discharge planners, case managers, physicians, families, and referral sources
• Conduct facility tours and answer questions from prospective residents and families
• Build and maintain strong relationships with hospital and community referral sources
• Make regular phone, email, and in-person contacts with referral partners to support census growth
• Develop and maintain referral relationships within the local healthcare community
• Follow up on inquiries and referral opportunities
• Coordinate community and referral-source events
• Ensure admission paperwork and documentation are complete and accurate
• Help residents and families navigate the transition into the nursing center
• Address resident and family concerns and help resolve issues during the admission process
• Participate in census and admissions meetings
• Maintain knowledge of the local market, referral sources, and resident demographics
• Monitor admissions trends and prepare reports as needed
• Work collaboratively with nursing, social services, administration, and other departments
• Participate in after-hours and weekend admissions/tours when needed

Requirements

• Previous experience in healthcare admissions, healthcare sales, marketing, long-term care, skilled nursing, senior living, or a related field preferred
• Sales, customer service, or relationship-building experience strongly preferred
• Knowledge of the skilled nursing or healthcare industry is a plus
• Strong communication, organization, and follow-up skills
• Comfortable speaking with residents, families, hospital staff, and healthcare professionals
• Professional appearance and communication style
• Ability to work independently while collaborating effectively with a team
• Strong attention to detail and ability to manage multiple priorities
• College degree preferred, but relevant experience will be considered

Why Join Our Team?

We believe nursing and healthcare are a work of the heart. Our goal is to create a culture built on trust, compassion, communication, and teamwork—while providing our employees with competitive wages, opportunities for raises and bonuses, and meaningful work. If you're a people-focused healthcare professional who enjoys building relationships, helping families, and making a difference in the lives of residents, we invite you to apply today.