Admission Coordinator

About the role

Hermitage Hall (a UHS company) is one of Middle Tennessee’s largest stand-alone psychiatric residential treatment hospitals. Licensed by the Tennessee Department of Mental Health and Substance Abuse Services as a mental health residential treatment center for children and youth, Hermitage Hall has provided services to families for over 30 years. Located southwest of downtown Nashville, off I-65 at the Wedgewood exit, the facility employs over 130 staff who describe the work environment as family oriented and therapeutic.

Responsibilities

• Supports the purpose and procedure of the entire admission, treatment, and review process.
• Communicates effectively with referral sources and guardians to answer inquiry calls, provide program descriptions, and educate on the referral process.
• Reviews collateral information to determine if referrals meet program criteria.
• Completes precertification to insurance providers when necessary.
• Works with all parties to coordinate admissions into the facility.
• Completes all admission paperwork with clients and guardians and communicates effectively with other departments to ensure a smooth handoff and transition for clients.
• Coordinates and communicates with internal agencies regarding the status of a referral, dispositions on a referral, and upcoming admission projections.
• Ensures accurate information on daily census and potential admission information.
• Monitors and evaluates intake/admission information and insurance verification information.
• Completes admission assessments in a timely manner and makes appropriate referrals for clients who are not clinically appropriate for admission to Hermitage Hall.
• Communicates pertinent information to administrators and managers/directors in a timely manner prior to admission.
• Obtains and disseminates additional clinical information related to potential patients to appropriate staff for discussion of concerns and admission approval.

Requirements

• Minimum of a Bachelor’s Degree in Counseling, Psychology, Social Services, Nursing (BSN or RN); Master’s level preferred.
• One year of experience working in a clinical setting providing direct patient care and/or previous admission experience.
• Ability to complete clinical assessments.
• Strong experience meeting deadlines and monthly admissions requirements.
• At least 21 years of age.
• Ability to complete a mandatory, two-week new hire orientation (M–F).
• Full background check including fingerprint, drug screen, and employment verification.

Benefits

• Challenging and rewarding work environment.
• Growth and development opportunities within UHS and its subsidiaries.
• Competitive compensation.
• Excellent medical, dental, vision, and prescription drug plan.
• 401(k) plan with company match.
• Generous paid time off.
• Free meals.