Admission Clerk

About the role

Join our dedicated healthcare team as a Medical Office Receptionist, where your organizational skills and compassionate approach will contribute to providing exceptional patient care. This role offers an engaging environment in a busy medical practice, with opportunities for growth and professional development.

Responsibilities

• Verify patient demographics and insurance information for accuracy and completeness
• Check patients' credit status and review all notes on accounts to ensure proper documentation
• Collect co-pays and payments for office visits, laboratory services, and other procedures
• Balance the cash drawer accurately at the end of each shift
• Print fee tickets and direct patients to the appropriate waiting areas
• Collect additional payments as directed by healthcare providers
• Schedule and confirm appointments for all physicians and nurse practitioners
• Schedule return visits and follow-up appointments
• Issue work or school excuses as needed
• Type and prepare statements, letters, and other correspondence
• Perform other administrative duties as assigned, supporting the smooth operation of the practice

Schedule

• Work hours from 9:00 AM to 5:00 PM or until relieved
• One late evening shift per week
• Rotation of 7:30 AM to 4:30 PM shifts

Skills & Qualifications

• Ability to read and comprehend medical and administrative documents
• Basic math skills including addition, subtraction, multiplication, and division of all units of measure
• Strong reasoning and problem-solving abilities
• Excellent communication and interpersonal skills to effectively deal with the public
• Physical ability to stand, walk, stoop, or crouch as needed
• Ability to talk and hear clearly to interact with patients and staff
• Previous experience in a medical office or healthcare setting is preferred
• Proficiency with computers and medical scheduling software
• Ability to lift up to 5 pounds as needed

We foster a welcoming and collaborative environment that values teamwork, integrity, and continuous improvement.