Adminstrative Assistant-
The Goddard School · Charlotte, NC · 1 wk ago
On-siteAdministrativeFull-time
Administrative Assistant supporting the daily operations of our school. This role is key to maintaining an organized, welcoming, and efficient front office.
Responsibilities
- Greet and assist families, visitors, and prospective families in a professional, friendly, and welcoming manner.
- Answer incoming phone calls, direct inquiries appropriately, and provide exceptional customer service.
- Assist with administrative documentation, filing, data entry, and general office organization.
- Support school leadership with scheduling, calendar management, and daily administrative tasks.
- Assist with family communications, newsletters, and school updates.
- Maintain student and staff records while ensuring confidentiality of all information related to children, families, staff, and school operations.
- Support enrollment activities, including tours, inquiries, and onboarding new families.
- Process paperwork and assist with licensing documentation and compliance requirements.
- Order and maintain office supplies and ensure the front office remains organized and welcoming.
- Provide operational and administrative support to the leadership team as needed.
- Assist with special events, school functions, and other school-wide initiatives.
- Serve as a positive representative of the school while fostering strong relationships with families, staff, and the community.
Requirements
- High school diploma or equivalent required.
- Associate’s degree or coursework in Business Administration, Education, or a related field preferred.
- Previous administrative, customer service, or office management experience preferred.
- Experience working in a licensed childcare center, preschool, educational setting, or customer-facing environment is a plus.
Skills
- Strong organizational and time-management skills.
- Excellent verbal and written communication abilities.
- Professional, positive, and customer-service-oriented demeanor.
- Ability to multitask and prioritize responsibilities effectively.
- Detail-oriented with strong problem-solving skills.
- Dependable, self-motivated, and proactive.
- Ability to work independently and collaboratively as part of a team.
- Strong computer proficiency, including Microsoft Office Suite, email, and general office software.
- Ability to maintain confidentiality and handle sensitive information with professionalism.
Benefits
- 401(k) matching
- Bonus based on performance
- Paid time off
- Supportive leadership and collaborative team environment
- Opportunities for professional growth and career development
- Meaningful work supporting children, families, and educators
- Positive, family-centered workplace culture
Schedule
Full-Time, Monday–Friday (specific schedule to be discussed during the interview).
Reports to: School Director. Each Goddard School location is independently owned and operated; wage and benefit programs vary by location.