Adminstrative Assistant

Lincoln Electric · Chattanooga, TN · 3 wk ago

AdministrativeFull-time

Lincoln Electric is a high-performance industrial machinery and technology leader helping customers manufacture and maintain vital equipment and infrastructure. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries.

Qualifications

High School Diploma or GED
Minimum 2 years of customer service experience
Minimum 2 years of order entry and data management

Responsibilities

Professionally administer all incoming calls, ensuring prompt and accurate responses and directing inquiries to the appropriate departments.
Greet guests in a professional, friendly, and hospitable manner while maintaining a clean, organized, and welcoming reception area.
Complete data entry responsibilities, including but not limited to sales order entry, project setup and structuring.
Process spare parts orders with precision and within required deadlines, while supporting other administrative functions such as filing, scheduling, and document management.
Ensure adequate coverage of responsibilities and maintain accurate records and orders for duties such as apparel inventory and office supply management.
Keep conference rooms stocked with necessary supplies, snacks, and drinks to accommodate guests, and maintain tidy supply closets to support efficient operations.
Demonstrate reliability, adaptability, and a solution-oriented mindset in all interactions, promoting a positive and inclusive workplace culture.
Uphold confidentiality and professionalism in all communications and contribute to a collaborative and respectful work environment.
Serve as a central resource for general employee inquiries, providing timely and accurate information and supporting HR-led employee engagement initiatives through coordination and communication.
Actively support facility safety and EH&S initiatives by assisting with accurate data recording, and coordinating safety-related events such as Safety Month and Quarterly Milestone Celebrations.
Identify problems and all relevant issues in straightforward situations and assess each using standard procedures to make sound decisions.
Other duties as assigned.

Skills

Excellent phone etiquette
Excellent verbal communication skills
Punctual
Able to work with minimum supervision
Able to multi-task
Customer service driven
Knowledge of MS Office (Word, Excel, Outlook, PowerPoint)
Knowledge of Smartsheet (preferred)
Knowledge of Epicor (preferred)

Environment Health and Safety

Understand the Company’s EHS Policy and how it relates to this job.
Be aware of OSHA & EPA laws and regulations as well as the Company’s Plant Rules and Regulations that pertain to this job.
Work in a safe and environmentally friendly manner and observe all company EHS procedures.
Immediately notify the Supervisor if there is any safety hazard, any equipment not operating correctly, or if there are any questions regarding EHS procedures.
Attend required EHS training.
Comply with ISO-14001 and other relevant standards. Support, implement, and understand the intent of the EMS policy.

Physical Demands and Work Environment

Physical demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is required frequently to work from ladders and scaffolds. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.