Administrator, Service Center Part-Time - TForce Freight- $14.40/Hr
TForce Freight · Scranton, PA · 1 mo ago
On-siteOTHRPart-time
About the role
This position performs general office duties respective to the supported group, such as data manipulation, planning, auditing, inventory, customer support, operations support, etc. The role works in a fast-paced warehouse environment and requires an understanding of general warehouse and office procedures. The incumbent must communicate effectively, solve intermediate-level problems, assist with basic research, and demonstrate effective time management skills. The position provides excellent customer service by resolving problems and maintaining ongoing professional relationships with customers and vendors.
Responsibilities
- Transfer information from order manifest into Edge system
- Review invoices
- Provide routine but varied clerical support to service center staff
- Perform general office duties (e.g., answering telephone, data entry, filing)
- Prepare reports and presentations
- Prepare and/or coordinate information for internal use and distribution
- Perform various ad hoc tasks
- Provide coverage in other departments during fluctuations in volume, vacation coverage, leave of absence coverage, or as required by business needs
- Match inbound freight with billing
- Record and work overages, shortages, and refusals
- Document shorts and hazardous material alerts
- Assist drivers with customer information
- Provide assistance to customers
- Perform dock work and operate a forklift as needed
Requirements
- U.S. citizen or authorized to work in the U.S.
- High school diploma, GED, or international equivalent
- Minimum of six months' office support experience
- Demonstrated ability to handle multiple tasks in a fast-paced environment under supervision with high attention to detail
- Effective oral and written communication, problem-solving, basic research, and time management skills
- Proficiency in Microsoft Office (Word, Excel, and Outlook)
- Accurate and rapid data entry
- Warehouse experience (preferred)
- Forklift experience (preferred)