Administrator - MQ Administration Team

About the role

The MQ Administrator position is responsible for invoice verification of dedicated carriers (Bali, Trinion, and MDD), which are major vendors, and supervising the specialists who handle detention reports and detention carrier accounts while keeping data, payments, invoices, and reports up to date. The role assists the manager and supervisor in creating reports for HT and works on all AP payment processing by downloading inbound and outbound Zuum data.

Responsibilities

• Invoice verification for dedicated carriers (Bali, Trinion, MDD) and repositioning carriers
• Prepare, review, and audit all inbound and outbound dedicated AP invoices to ensure billed rates meet agreed guidelines
• Supervise specialists handling detention invoice process and detention reports (weekly and monthly for major customer HT)
• Process download data from Zuum to create AP upload files for payment of all inbound and outbound carriers
• Assist manager/supervisor in providing billing data by downloading from systems (TMS, SAP, Zuum, YMS, etc.)
• Track charges to support management decisions and report to Glovis and customer management
• Maintain communication with customers to ensure timely payment
• Supervise, assist, and train specialists on invoice verification (including documentation, issue resolution, AP tracker creation, combining and submitting AR invoices to customers)
• Upon approval, forward invoices to Accounting for payment processing
• Provide payment information and aging reports to carriers weekly, reporting payment activity, pending invoices, billing discrepancies, missing documentation, etc.
• Maintain good vendor relationships by providing billing information via email, phone, or meetings upon request
• Perform internal functions to assist team and other departments to resolve discrepancies and meet customer needs
• Participate in special projects and other duties as assigned by manager/supervisor
• Stand by for inquiries from manager to verify account data during month-end closing

Requirements

• Bachelor's degree required
• 3-5 years of accounting, billings (AR/AP), invoicing, logistics, or SCM experience required
• Ability to sit in front of a desk and/or computer for long periods
• Must operate desktop, computers, laptop, printer, scanners, shredders, etc.
• Constant use of hand/grasping product, writing, and typing
• Sit for 5+ hours per day
• Stand, walk, bend, stoop, reach over shoulder, kneel, push, pull 1-3 hours per day

Skills

• Excellent written and verbal communication skills
• Problem solving and communication skills
• Proficient PC skills: Microsoft Office Suite (Excel, Word, Power