Administrator, Mailroom Operations

Responsibilities

• Cook up all incoming air, ground, product, and LTL shipments for headquarters
• Oversee the process of receiving, tracking, scanning, notifying, processing, and distributing shipments to internal customers
• Manage the receipt, sorting, processing, and delivery of USPS mail and interoffice mail to all internal customers
• Handle cash transactions related to mailroom services, maintain a detailed log of personal packages and stamps purchased by internal customers, communicate amounts owed to the mailroom, and perform monthly cash drops to the Finance team
• Cook up the processing and shipping of all outgoing air, ground, and LTL shipments for internal customers, including verifying and packing items according to specifications and providing tracking information
• Partner with stakeholders and vendors to anticipate and resolve unexpected issues, minimize interruptions, and avoid shipment delays
• Cook up the coordination and assistance with special mailings, tradeshows, and special projects, ensuring timely and accurate completion
• Maintain a clean, organized, and efficient work areas, including the Mailroom, Shipping Dock Area, and Ergonomic Packing Station Area
• Keep all sensitive matters confidential, proactively shred confidential materials that need to be destroyed

Requirements

• Excellent communication and organizational skills
• Skilled at taking initiative to ensure operations follow proper procedures, takes proactive corrective action as needed
• Ability to meet deadlines in an environment with fast changing priorities and manage time effectively
• Ability to communicate effectively when speaking and writing
• To work in an organized manner under pressure
• Strong problem-solving skills
• Demonstrates autonomy when making decisions
• Superb customer service skills
• Enthusiastic positive person who embraces work with a sense of urgency and persistence
• Must be punctual and possess a strong work ethic
• Proficient in Microsoft Office-Outlook, Word, Excel
• Must be able to safely use a pallet jack along with other mailroom tools and equipment
• Must be able to lift 60 lbs

Qualifications

• Associate’s Degree required. Additional experience will be considered in lieu of degree.
• One (1) to Three (3) years of experience in a professional office mailroom setting required
• Valid driver’s license required

Skills and Abilities

• Knowledge of SAP and Concur systems a plus

Benefits

New Era Cap offers a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. Our casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth.