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Jobs · Information Technology · Texas

Administrator, Inflight Training

All Aviation Jobs · Fort Worth, TX · 1 mo ago
Information TechnologyFull-time

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you’ll love this job

Responsible for auditing and updating Flight Attendant Initial Operating Experience and Qualification records in accordance with Federal Aviation Administration (FAA) and company policies. Additionally, this position will directly support the Inflight Training Operations Team. This position will require you to work a varying schedule including weekends and holidays. The role is a member of the Flight Services Training Records team within the Flight Service group.

Responsibilities

  • Support all initial, recurrent, and leave‑of‑absence training programs.
  • Build and maintain initial class roster for all training events.
  • Load applicable web‑based trainings and exams, as needed.
  • Issue/update Flight Attendant qualifications following completion of training, as needed.
  • Perform audit(s) of all web‑based training completion, issued qualifications, and training eligibility for all students attending training.
  • Work directly with Flight Attendant(s) to resolve issues with web‑based training and class enrollment.
  • Assist Scheduler, Flight Service Training with staffing training programs, and support monthly Instructor bidding as needed.
  • Support daily CQ forecasting, Comply365 form processing, and class creation for base expansion in coordination with Training Support.
  • Communicate schedule adjustments, overnight accommodations, and flight reservations to instructor team.
  • Flex to support additional duties, as needed.

Minimum Qualifications

  • High school diploma or GED equivalency.
  • Advanced FOS knowledge and experience.

Preferred Qualifications

  • Bachelor’s degree or equivalent work experience.
  • Previous experience supporting record keeping and qualification issuance under FAA guidelines.
  • Experience supporting a dynamic operation with shifting priorities.
  • Experience working in or supporting a call‑center team.
  • Knowledge of Flight Attendant Joint Collective Bargaining Agreement (JCBA).

Skills, Licenses & Certifications

  • Advanced knowledge of MS Office, Enterprise LMS, and DECS/RES.
  • Knowledge of macro creation/usage in Excel.
  • Ability to work in a team environment.
  • Knowledge of Flight Attendant legalities and contractual obligations.
  • Must be able to meet multiple daily deadlines.
  • Strong written and verbal communication skills.
  • Self‑directed work ethic.

Schedule

This position requires a varying schedule, including weekends and holidays.

Benefits

  • Travel perks: access to 365 destinations on more than 6,800 daily flights for you, your family, and friends.
  • Health benefits: medical, dental, prescription, and vision coverage from day one, plus virtual doctor visits and flexible spending accounts.
  • Wellness programs: tools, resources, and support to help you be your best self.
  • 401(k) program: available upon hire with employer contributions after one year (depending on workgroup).
  • Additional benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.
  • Inclusion and diversity: 20+ Employee Business Resource Groups fostering an inclusive work environment.

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