Administrator

About the Role

New Haven Manor, part of The W Group, is seeking an experienced, dedicated Administrator to lead our adult care community in Far Rockaway, Queens. The ideal candidate is a hands-on leader with strong long-term care knowledge, sound business judgment, and a genuine commitment to resident dignity and satisfaction. You will guide a collaborative team, oversee daily operations, and make sure our residents receive consistent, high-quality care in a safe and welcoming environment.

Responsibilities

• Oversee all daily facility operations, including staffing, payroll, budgeting, and employee development
• Maintain high resident satisfaction and retention through consistent, high-quality service
• Lead and support staff, proactively solving problems and resolving resident and family concerns
• Administer the annual resident satisfaction survey and act on the results
• Ensure the building, grounds, and property meet company standards through preventive maintenance programs and regular inspections
• Maintain full compliance with NYS Department of Health regulations and keep the facility survey ready at all times
• Foster a stable, respectful environment where residents’ personal dignity is always protected
• Partner with corporate leadership on reporting, budgets, and operational goals
• Represent the facility with government agencies, professional organizations, and community groups

Qualifications

• Associate’s degree from an accredited college or university (minimum)
• At least two years of related experience acceptable to the NYS Department of Health, including two years of supervisory experience managing payroll, budgeting, staffing, and employee development
• Strong knowledge of long-term care, adult homes, or assisted living operations
• Proven leadership, organizational, and communication skills
• A creative, compassionate approach to running the business and caring for residents

Benefits

• Competitive salary
• Health benefits
• Paid time off
• Paid sick time
• Paid holidays
• Incentive bonus structure
• Strong executive support

Why Work at The W Group?

The W Group is the largest provider of senior living and adult care in New York State. Our values-based culture is built on collaboration, encouragement, and teamwork. We offer real room to grow based on your drive and passion for learning, and our leaders have the freedom to bring new ideas forward and see their impact in real time.