Administrator

About the role

St. Paul Elder Services, Inc. is a Catholic, Franciscan-Sponsored community dedicated to enriching the life experience. With two campuses situated in lovely residential areas of Kaukauna and Allouez, Wisconsin, St. Paul Elder Services is consistently recognized for its strong financial stability and outcomes, superb quality and customer service ratings, and progressive care philosophies and services.

St. Paul Elder Services is home to approximately 300 on-campus residents and touches over 1,800 lives annually through our other service offerings, while employing an award-winning team of approximately 420 associates. The Administrator will be responsible for the McCormick Assisted Living campus in Allouez, reporting to the Chief Operating Officer and directly supervising the McCormick Assisted Living leadership team.

Responsibilities

• Provides direct oversight, training, and monitoring of staff
• Manages delivery of care services and regulatory compliance
• Responsible for operating within the approved budget and meeting or exceeding established outcomes
• Fosters a strong, cohesive team environment that builds confidence and strong morale among the staff
• Works with partner providers and referral sources to create a pro-active and collaborative relationship
• Builds trust with residents and their families through good communication and follow-through
• Creates a warm, supportive and safe environment for residents living with memory loss
• Leads the marketing and positioning of the community through personal involvement with professional networking in the Green Bay health care market
• Ensures compliance with all regulatory requirements
• Represents the organization in various professional and community activities and is involved in assessing community aging services needs
• Works with other leadership team members to continuously improve the quality of resident, patient, and client care and services
• Manages marketing and public relations efforts, capital projects, and community events

Requirements

• Leadership experience in an aging services organization
• Knowledge of CBRF and RCAC regulations
• Knowledge of human resource functions, regulatory compliance, quality indicators, and basic clinical operations, and social determinants of health
• Excellent written and oral communication skills
• Ability to creatively problem-solve in both resident care and employee management situations
• Team player, well organized and flexible
• Able to participate in a rotating on-call schedule

Qualifications

The ideal candidate will hold a bachelor’s degree in human resources, health care administration, or a related field.