Administrator

About the role

The Administrator will act as the face of the location and the company by offering the highest level of customer service and hospitality to visitors, clients, and the community both in person and on the phone. Provides administrative support to a funeral home, cemetery, crematory, or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.

Responsibilities

• Enter contract details into the information system and maintain related documents.
• Order and check memorial items to ensure accuracy.
• Process annual funeral home and cemetery license renewals.
• Code and scan invoices.
• Process accounts payable and other accounting support transactions.
• Receive incoming telephone calls, assist callers with questions or comments, and direct calls to appropriate team members.
• File and maintain customer information.
• Maintain office and facility supplies, as well as fax machines, copiers, and network printers.
• Communicate in writing and verbally with grieving families, co‑workers, and other stakeholders, providing accurate and timely responses in a calm, professional manner.
• Collaborate easily with co‑workers, keep shared information up to date, and work well independently.
• Communicate in a timely and effective manner with management.
• Exhibit excellent attention to detail while handling a range of time‑sensitive tasks.
• Schedule meetings, draft memos, transcribe notes, create presentations, generate reports, and monitor invoices and expenses.

Requirements

• High School Diploma or equivalent.
• Two (2) years of administrative support experience.
• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.
• Prior work experience in bookkeeping or accounting is helpful, but not required.

Location: Oklahoma