Administrator

Location: Suffolk, VA
FLSA Status: Exempt
Reports To: General Manager (GM)

Who We Are

At Freezpak Logistics, we're a family-owned leader in cold storage and logistics, dedicated to delivering excellence in the warehousing, distribution, and management of perishable goods. Our mission is to ensure the highest standards of service, safety, and efficiency for our clients. With our state-of-the-art facilities and dynamic, innovative environment, we handle temperature-sensitive products with precision and care. Despite our rapid growth, we maintain a team-first culture rooted in trust, respect, and integrity. When you join the Pak, you're not just starting a job—you’re becoming part of a company that values your contributions, invests in your future, and empowers you to grow with us.

Why Join the Pak?

• Grow With Us – Be part of a company experiencing continued growth with opportunities for professional development and career advancement.
• Family Culture – Join a collaborative, supportive workplace where teamwork and respect are at the heart of everything we do.
• Operational Excellence – Contribute to a company known for efficiency, quality, and exceptional customer service.
• Make an Impact – Play a key role in supporting leadership and helping drive the daily success of our warehouse operations.

About the Role

As an Administrator at Freezpak Logistics, you will provide high-level administrative support to the General Manager while helping ensure the efficient day-to-day operation of the warehouse office. This role requires exceptional organizational skills, professionalism, and discretion while managing schedules, coordinating communications, organizing meetings, supporting purchasing activities, and assisting with collections. You will serve as a trusted partner to leadership and a key resource for internal and external stakeholders.

Responsibilities

• Serve as the primary point of contact for the General Manager by managing incoming calls, emails, and correspondence in a timely and professional manner.
• Coordinate internal and external meetings by scheduling attendees, preparing agendas, recording meeting minutes, and distributing follow-up action items.
• Handle confidential business and personnel information with the highest level of professionalism and discretion.
• Assist with preparing, processing, and tracking purchase orders.
• Monitor office supply inventory and coordinate purchasing to maintain adequate stock levels.
• Support the finance team by assisting with collections activities, including following up on outstanding invoices and communicating with customers regarding payment status.
• Maintain organized records, files, and documentation to support daily operations.
• Assist with special projects and administrative initiatives as assigned by leadership.

Requirements

• Previous experience as an Administrator, Executive Assistant, Administrative Coordinator, or in a similar administrative support role.
• Experience within logistics, warehousing, transportation, supply chain, or a related industry is preferred.

Skills

• Exceptional organizational and time management skills with the ability to prioritize multiple responsibilities.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills with the ability to interact professionally with employees, customers, and vendors.
• High level of professionalism, integrity, and discretion when handling confidential information.
• Strong problem-solving skills and the ability to anticipate administrative needs.
• Customer-focused mindset with a proactive, service-oriented approach.

Technical Proficiency

• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Experience with purchase order systems, ERP software, or project management tools is a plus.

Pay

Salary Range: $45,000 – $55,000 annually
The range listed is the Company's good-faith estimate of the annual base salary for this position at the time of posting. Final compensation will be determined based on experience, skills, location, internal equity, and market factors, consistent with applicable pay transparency laws.

Schedule

Full Time - Monday through Friday