Administrator

The Role

The Administrator at Everstory Partners plays a crucial role in the location team, supporting both customers and team members. Key responsibilities include:

• Creating a customer-focused environment through phone interactions, appointment scheduling, onboarding, and assisting leadership.
• Processing contracts, banking duties, cemetery processing, file maintenance, HR coordination, accounts payable, receivables, deeds and certificates, trust certificates, white board meetings, reporting, and more.

Requirements

• Multi-line phone skills.
• Filing skills (alphabetically).
• Basic typing speed (40 wpm with minimal errors).
• Basic math and computer skills (word processing and spreadsheet applications).
• Valid state driver's license and access to a personal vehicle for some locations.
• One-year experience in administration or customer service.
• Availability to work some holidays, evenings, and weekends as needed.

Core Competencies

• Compassion - genuinely cares about people and their issues.
• Customer Focus - meets expectations and requirements of internal and external customers.
• Ethics and Values - adheres to appropriate core values and beliefs, acting in line with them.

Benefits

• Medical, Dental, Vision, Life, AD&D, and STD Insurance.
• Tuition Reimbursement.
• Annual Awards for each year of service.
• Career Advancement and Training - Aspiring Managers Program.
• Everstory Cares - Employee Assistance Fund.
• Lifetime Legend Award Program.
• Funeral and Cemetery Benefits.
• Employee Referral Bonus.
• 401(k) with Company Match.