Administrative Technician - Tax Planning - Akron FirstEnergy Headquarters

About the role

This is a full-time, on-site position located in Akron, Ohio at the FirstEnergy Corporation Headquarters. The role involves planning, coordinating, and performing various administrative and tax compliance activities. The selected candidate may be offered a position within the same job family at a level that aligns with their skills, work history, experience, and other relevant qualifications.

Responsibilities

• Perform a variety of administrative assignments requiring initiative, judgment, and excellent organizational skills.
• Compile, sort, and analyze data to support the preparation and filing of various tax returns, including IRS Forms 1099 and state gross receipts taxes.
• Respond timely to requests from business units and third-party vendors for various income and sales tax forms and exemption certificates.
• Support tax staff with routine, day-to-day administrative activities, including mailing tax returns, typing letters, organizing files, scanning documents, creating requisitions, and processing invoices and tax bills for payment.
• Provide administrative support to Tax Management, including travel arrangement coordination, expense report processing, and scheduling meetings.
• Take initiative to solve problems and bring issues to closure.
• Demonstrate a willingness to question established procedures and processes.
• Deliver sound internal and external customer service.
• Consistently anticipate and deliver results.
• Proactively work to ensure knowledge is transferred to others.
• Demonstrate a solid commitment to all aspects of safety; maintain a safe workplace for coworkers based on knowledge of potential hazards and industry regulations/requirements.

Requirements

• High school diploma or GED required; Associate’s or Bachelor’s degree in Business Administration, Accounting, Finance, Economics, or a related discipline is preferred.
• Minimum 0–7 years of work experience required for Admin Tech I; minimum 7 years of work experience required for Admin Tech II (experience in an administrative role preferred).
• Advanced written and verbal communication skills.
• Proficient in Microsoft Office applications (Word, Excel, and PowerPoint); advanced Excel and Copilot skills preferred.
• Must pass the Company’s EEI Support and Administrative Selection System (SASS) test.
• Experience with accounts payable, supply chain, other financial disciplines, and process improvements is desirable.
• Knowledge of SAP system accounts payable, procurement, and general accounting modules is preferred.
• Ability to follow established practices, procedures, and instructions.
• Produce technical administrative work products in a thorough, timely, and accurate manner.
• Demonstrate attention to detail by consistently delivering timely and accurate work product.
• Flexibility and ability to adapt to shifting priorities.
• Excellent interpersonal and teamwork skills with the ability to independently prioritize workloads, meet deadlines, and work in a fast-paced environment.
• Strong customer service skills, including the ability to be friendly, courteous, and helpful toward internal and external customers.
• Ability to work independently on special assignments as directed.
• Demonstrated experience making recommendations for process improvements when appropriate.

We administer selection tests for this position, developed by the Edison Electric Institute (EEI). Candidates are encouraged to review sample test brochures and use practice tests before taking the actual assessment. Use the credentials firstenergy for both username and password to access practice tests at EEI Practice Tests.