Administrative Support Team Associate, Henderson Galleria at Sunset - Part Time

About the Role

As an Administrative Support Team (AST) Colleague, you play a vital role in keeping the store running smoothly behind the scenes. You’ll support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. Your work enables store leadership and teams to focus on delivering exceptional customer service.

You’ll serve as a key point of contact for both store colleagues and leadership, acting as a liaison for HR-related matters, coordinating new hire paperwork, onboarding, and training sessions. Your role also includes maintaining store recognition programs, distributing reports, balancing the vault, and supporting maintenance requests. With professionalism, discretion, and attention to detail, you help ensure a well-organized and supportive store environment.

Responsibilities

• Oversee scheduling and manage cash office operations
• Facilitate the new hire onboarding process
• Support colleague engagement initiatives
• Coordinate new hire paperwork, onboarding, and training sessions
• Maintain store recognition programs
• Distribute reports and balance the vault
• Support maintenance requests
• Act as a liaison for HR-related matters
• Ensure the Store Management Office is clean, organized, and prepared for colleagues and customers
• Review team priorities and stay informed to engage, educate, and sell with confidence
• Focus on customer interactions, offering a warm welcome and creating personal conversations to build relationships
• Finish tasks accurately and professionally, including finalizing reports and wrapping up daily operations
• Communicate clearly and end interactions with a sincere thank-you
• Collaborate with colleagues to support one another and improve daily

Requirements

• Flexible availability, including days, evenings, weekends, and holidays
• Regular, dependable attendance and punctuality
• Ability to understand and communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Comfortable communicating and collaborating with customers and colleagues
• Ability to meet daily sales goals and challenges
• Enjoy meeting people, learning about them, and sharing information
• Resourceful, adaptable to changing priorities, and capable of working independently or as part of a team
• Proficient with electronic devices, including handheld equipment and cash registers
• 1-2 years of related experience required

Essential Physical Requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands
• Standing for at least two consecutive hours
• Lifting at least 25 lbs.
• Stooping, kneeling, crouching, and climbing ladders
• Reaching, including above eye level
• Close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology to perform job functions

Schedule

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules include weekend shifts as part of the requirements. Hours depend on business needs and colleague availability.

Benefits

• Competitive pay and comprehensive health and wellness coverage
• 401(k) match to invest in your future
• Paid time off and eight paid holidays
• Continuous learning and leadership development opportunities
• Colleague Resource Groups for community building
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice