Administrative Support Specialist to the Human Services Director

Location: 440 Court Street, Clearwater, FL 33756

Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.

Work Arrangement: This position is fully on-site.

About the Role

Pinellas County Human Services connects residents with essential services and support to address health, economic, housing, behavioral health, and other social-service needs. This position provides direct administrative support to the Director and department leadership, coordinating schedules, meetings, correspondence, records, projects, and priorities while exercising sound judgment, maintaining confidentiality, and working effectively with internal and external stakeholders.

Responsibilities

• Manage the Director’s calendar, appointments, meetings, and conference calls.
• Respond to visitors, calls, correspondence, and departmental inquiries.
• Prepare correspondence, reports, presentations, agendas, meeting materials, and minutes.
• Coordinate special projects, conduct research, compile information, and track follow-up actions.
• Maintain confidential records, files, databases, and administrative tracking systems.
• Process purchasing, payroll, personnel, budget, claims, and other administrative documents.
• Monitor deadlines, schedules, workload data, financial information, grants, and departmental priorities.
• Coordinate administrative activities across Human Services divisions and programs.
• Communicate with County departments, community organizations, vendors, service providers, and other stakeholders.
• Use Microsoft Office and other technology to prepare documents, analyze data, and improve processes.
• Provide guidance or training to clerical, administrative, technical, or volunteer staff as assigned.
• Perform related duties and support emergency or disaster operations as required.

Requirements

Candidates must meet one of the following:

• Three (3) years of clerical or administrative experience preparing, processing, and maintaining administrative records;
• An associate degree in a related field and one (1) year of related experience; or
• An equivalent combination of education, training, and experience.

Preferred Qualifications

• Executive Support: Experience providing high-level administrative support to a director, executive, or senior leader.
• Organization & Coordination: Strong organizational skills with the ability to manage complex calendars, coordinate meetings and projects, and balance competing priorities.
• Communication: Excellent written communication, proofreading, and document preparation skills with exceptional attention to detail.
• Meeting Management: Experience preparing meeting agendas, recording minutes, and tracking action items to ensure follow-through.
• Technology Skills: Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
• Confidentiality: Demonstrated ability to handle confidential and sensitive information with professionalism and discretion.
• Customer Service: A professional, customer-focused approach with the ability to build positive relationships with diverse internal and external stakeholders.
• Initiative: The ability to work independently, anticipate needs, solve problems proactively, and see assignments through to completion.
• Public Service: A passion for supporting public service and contributing to programs that improve the health, stability, and well-being of Pinellas County residents.

Additional Requirements

• Possession of a valid Florida driver’s license or applicable Florida commercial driver’s license, if required for the assignment.
• Availability to work compulsory periods during emergencies, disasters, or other special situations.
• Depending on the assignment, the selected candidate must not appear on the applicable Health and Human Services exclusion list.

Benefits

Our benefits rank among the top in the area!

• Membership in the Florida Retirement System (FRS) with investment and pension options.
• Deferred compensation programs.
• Wellness centers and other perks.