Administrative Support Specialist I: Breast Oncology

About the role

The Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles at Dana-Farber Cancer Institute. This role uses various office software to produce reports, spreadsheets, presentations, or other documents as needed.

Responsibilities

• Provide administrative support for the department, clinicians, and/or faculty.
• Perform administrative duties that may include, but not limited to, answering phones, maintaining office supplies, incoming and outgoing mail management, managing resource calendars, and submitting work orders for maintenance issues.
• Manage meeting planning and schedules for individuals and teams within assigned department group.
• May liaise between patient and clinical staff to provide scheduling support.
• Draft communications for members of the department or individuals that the position is supporting for review.
• May be responsible for data entry.
• Provide email and phone communication with internal and external teams or collaborators.
• May serve as onsite representative for external groups, visitors, or collaborators.
• Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing.
• Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering.
• Cook up travel arrangements as required/needed by department staff.
• Maintain high level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics.
• Other duties as assigned.

Requirements

• Good written and oral communication skills.
• Basic knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe.
• Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Must possess the ability to identify and work to resolve problems, maintain confidentiality, and pay attention to detail.
• Ability to organize, multi-task, prioritize, and follow-through.

Qualifications

• High school diploma required. Bachelor’s degree preferred.
• 1 year of relevant experience.

Skills

• Good written and oral communication skills.
• Basic knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe.
• Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Must possess the ability to identify and work to resolve problems, maintain confidentiality, and pay attention to detail.
• Ability to organize, multi-task, prioritize, and follow-through.

Benefits

At Dana-Farber Cancer Institute, we strive to create an inclusive, diverse, and equitable environment where every patient, family, and staff member feels they belong. We are committed to having faculty and staff who offer multifaceted experiences. If working in this kind of organization inspires you, we encourage you to apply.

Pay

$50,070.00 - $60,730.00 per year

Schedule

Hybrid: 2-3 days onsite/week