Administrative Support Manager, Department of Education Policy Studies

About the role

The Department of Education Policy Studies is seeking an Administrative Support Manager to oversee the department's business and administrative operations.

Responsibilities

• Develop and manage departmental budgets; recommend funding strategies.
• Oversee daily function of the Department’s office; respond to and/or resolve faculty, staff, and student issues, involving Human Resources (HR) when necessary.
• Review and approve financial and HR transactions.
• Compile and analyze data for reports, grants, contracts, and programs.
• Led strategic planning for operations including communications, finance, staffing, and technology.
• Liaise with internal offices and external agencies; represent the department in meetings and committees.
• Cookordination cross-departmental programs and course scheduling.
• Oversee logistical tasks related to HR functions and actions (e.g., entering Graduate Assistantship appointments, generating appointment letters, and managing terminations).
• Provide administrative support for faculty hiring and promotion/tenure committees.
• Act as facilities coordinator: manage office space assignments and moves; assess and procure office equipment and furniture.
• The Administrative Support Manager will also supervise the Department's administrative team.

Qualifications

• Demonstrated leadership experience with a proven ability to build collaborative relationships, lead change, and achieve organizational goals.
• Excellent interpersonal skills, with the ability to foster engagement through active listening, responsiveness, and trust-building.
• Inclusive and respectful when working with others.
• Effective verbal and written communication and organizational skills.
• Demonstrated attention to detail and accuracy.
• Driven to provide excellent customer service.
• Demonstrated ability to exercise professional judgment, act proactively, and take initiative.
• Experience managing or maintaining budgets, including tracking overspending.

Requirements

Candidates must have a Bachelor's Degree and 8+ years of relevant experience, including 3+ years of supervisory experience; or an equivalent combination of education and experience accepted.

Skills

None

Benefits

The College of Education is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position.

Pay

The salary range for this position, including all possible grades, is $54,060.00 - $78,444.00.

Schedule

This position will report to the Department Head of Education Policy Studies. The Administrative Support Manager will also work with various software including Workday and the following which are specific to Penn State: LionPATH (student information system), SIMBA (System for Integrated Management, Budgeting and Accounting).