Administrative Support Clerk

About the role

Are you passionate about ensuring high standards of care and compliance in a dynamic healthcare environment? Would you like to work in an organization where you’re valued for your contribution and have real work-life balance? Do you have a call to serve the senior community in our region? PACE North might be just the opportunity for you! PACE stands for Program of All Inclusive Care for the Elderly, a new and unique option for individuals 55 and older who qualify for nursing facility level of care and wish to remain in their homes as they age.

We care for the elderly daily both at our state-of-the-art day center and as needed in their home. Our service model is so popular it’s growing quickly, and we began serving the elderly in 2019.

Responsibilities

Clinical Admin Support helps ensure healthcare services meet regulatory standards and organizational policies. This role coordinates services across the interdisciplinary team, maintains accurate and timely documentation, and supports the development and updates of individualized care plans. Clinical Admin Support also manages participant grievances and provides daily reception support. By promoting compliance and clear communication, this position plays an important role in improving care quality and operational efficiency.

Requirements

We’re looking for a person who loves serving others with a positive, professional, collaborative approach. The ideal candidate will hold a High School Diploma or equivalent, with an Associate’s degree in Healthcare Administration or a related field preferred. A valid Michigan Driver License with current auto insurance is required.

• Prior experience in healthcare or social services administrative support
• At least 1 year of experience working with frail or elderly populations
• Strong organizational skills, the ability to work independently with minimal supervision, and adaptability in managing multiple tasks
• Effective teamwork and customer service orientation, combined with problem-solving abilities and proficiency in MS Office or Google Workspace

Benefits

Our full-time team members enjoy regular daytime work schedules, no scheduled weekends, plentiful PTO, and paid holidays. We also have great insurance benefits with health insurance available immediately upon hire and a 401k plan with matching contributions. Our dental insurance is free for all team members with a buy-up option if you need more. Finally, PACE North has a great team of professionals who are a joy to work with!