Administrative Supervisor

Meneses Law is an accomplished Immigration law firm with an outstanding track record of providing immigration services with the highest professional standards to clients across the United States. We specialize in Adjustment of Status, Visas, Petitions, Labor Certifications, Citizenships, Deportations, Waivers, DACA Renewals, and Asylum matters.

About the role

We are seeking a highly organized and proactive Administrative Supervisor to join our dynamic firm. In this role, you will support the efficient operations of our office and ensure seamless administrative processes. Reporting directly to the Operations Director, you will lead a team in the administrative department, fostering a collaborative and productive work environment.

Responsibilities

• Supervise and mentor a team of administrators, providing guidance and support to ensure optimal performance.
• Hold team members accountable for meeting individual and department goals.
• Ensure the administrative team is in full compliance with standard operating procedures (SOPs) and workflow expectations.
• Help create and revise SOPs as needed to support evolving business needs and improve team efficiency.
• Oversee the organization and maintenance of office files, records, and documents.
• Act as a liaison between the administrative team and other departments, fostering clear communication and cooperation.
• Handle incoming calls and other communications in Spanish and English.
• Manage filing systems, including e-filing, paper filing, and scanning.
• Record information as needed by following organizational instructions.
• Update paperwork, maintain documents, and perform word processing tasks.
• Help organize and maintain office shared areas.
• Perform general office clerk duties and errands such as filing, typing, scanning, printing, following instructions, and meeting task deadlines.
• Aid with client reception as needed, including greeting clients, providing directions, scheduling, and answering/calling clients.
• Collaborate with the operations team to implement process improvements and streamline workflow as required.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

Requirements

• Bachelor's degree.
• Minimum of 2 years of experience in a similar administrative or leadership role.
• Strong leadership and interpersonal skills.
• Excellent verbal and written communication skills in both Spanish and English.
• Excellent organizational skills, time management skills, and attention to detail.
• Proficient with technology and ability to learn our software systems.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to thrive in a fast-paced, collaborative environment.
• Understanding and adhering to KPI’s and metrics.
• Able to type 45 WPM or more.

Physical Demands

• Regular walking, standing, and sitting for extended periods of time.
• Regular hearing and talking.
• Occasional stooping, kneeling, or crouching.
• Close vision, color vision, depth perception, and focus adjustment, including viewing computer monitor for extended periods of time.
• Manual dexterity for using keyboard, mouse, and other office equipment.
• The ability to move and lift items up to 10 pounds.

Pay

Base salary of $52,000.

Schedule

Operational hours are 8:00 a.m. to 5:00 p.m. with flexibility to work 2 Saturdays a month. Must have the ability to work on a flexible schedule based on department and company needs.

Benefits

• Excellent benefits including medical, employer-paid dental, and vision.
• Employer-paid life insurance.
• Paid Time Off and selected (10) days of paid holidays.
• 401k Safe Harbor Match.
• Work-life balance.
• Structured training programs.
• Meaningful career advancement opportunities.
• Work with state-of-the-art technology.
• Name recognition and prestige of an immigration law firm.
• Birthday and anniversary rewards.
• Sophisticated, challenging work.
• Participation in a variety of volunteer events throughout the year.