Administrative Supervisor

Responsibilities

• Supervises the daily operations of the Information Desk and Records Division staff.
• Ensures quality customer service, accurate report intake, records processing, and financial transactions.
• Trains, schedules, and evaluates staff and reviews work for accuracy and compliance.
• Provides coaching, addresses performance issues, and verifies weekly payroll.
• Participates in employee recruitment, hiring, onboarding, and evaluations.
• Collaborates with the Police Court Officer to ensure court documentation is complete.
• Recommends improvements to records management and administrative procedures.
• Reviews records and FOAA requests and coordinates appropriate release, redaction, or denial under the direction of the Police Legal Advisor.
• Maintains records related to state forfeiture cases.
• Performs other related duties as assigned.

Qualifications

• A high school diploma or equivalent supplemented by coursework, a certificate, or degree in paralegal studies, and progressively responsible administrative experience.
• Supervisory experience.
• Strong organizational, interpersonal, and communication skills.
• Ability to prepare reports, schedules, and standard operating procedures.
• Proficiency with Windows-based applications and Google Workspace.

Benefits

The City of Portland offers:

• Free employee health insurance with the completion of wellness incentives.
• Thirteen paid holidays.
• Sick, vacation, and personal leave.
• Life, dental, vision, and income protection insurances.
• Choice of retirement plans, including a pension plan.
• Fitness Reimbursement.
• Use of City recreation facilities.
• Discount on professional development programs through USM and Thomas College.