Administrative Specialist - Outpatient Behavioral Health

About the role

The role involves performing a variety of technical, administrative, and clerical duties to support program operations.

Responsibilities

• Providing administrative support such as checking in clients, answering calls, scheduling appointments, monitoring lobby, scanning and filing documents, and assisting with data entry.
• Handling client payments at check‑in if necessary.
• Conducting internal audits to ensure quality improvement measures.
• Preparing and completing reports to meet reporting requirements.
• Delivering excellent customer service to staff and clients.
• Performing other assigned duties.

Qualifications

• High School Diploma or GED.
• At least one year of administrative support experience.
• Experience in a medical or healthcare setting is preferred.

Skills

• Excellent written and verbal communication.
• Strong customer service.
• Intermediate computer skills, proficient in Microsoft Office.
• Ability to maintain confidentiality and adhere to professional boundaries.
• Strong organizational and multi‑tasking skills.
• Self‑motivated, proactive, able to work independently and in teams.