Administrative Specialist III (MEIHSS-HIM and Billing Support)
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes description of duties, responsibilities, qualifications, skills, physical demands, etc. No explicit Benefits, Pay, Schedule. So we should not create those sections. We need sections: About the role (maybe a brief summary), Responsibilities, Requirements (education/experience), Qualifications (maybe preferred?), Skills (knowledge, abilities). We need to preserve all substantive info, not invent.
We need to parse the posting.
Let's extract:
- Under general supervision, provides specialized administrative and program support for MEIHSS health information management and billing activities. Maintains and processes health information, program records, and documentation necessary to support accurate records and billing processes. Provides a variety of general administrative and clerical support services to support MEIHSS departmental operations. This is the third level of a four-level classification series. The Administrative Specialist III differs from other classifications in this series in that the incumbent performs technical and specialized office support tasks requiring the exercise of a moderate degree of independent judgment. Duties require a clear understanding and skill in program specific information and knowledge and differ from other classes in this series by the required use of basic accounting and mathematics. This list is intended only to illustrate the various types of work that may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related or logical assignment to the position.
Then list of duties (starting "Maintains and processes health information and related program records; reviews documentation for completeness and accuracy and follows up on missing or incomplete information." etc). Many bullet-like sentences separated by periods.
Then qualifications: "Graduation from a high school or equivalent with course work in general office practices, and three (3) years of experience in an office, administrative, or related support position is required. Some assignments may require program specific certifications at a time set by the Tribe."
Preferred: "Preferred Medical Billing experience"
Knowledge: "Knowledge of General office principles and practices, computer software applications relative to the position assignment, basic accounting and mathematics, conflict resolution techniques, operation of standard office equipment that may include typewriter, personal computer, copier, fax machines and multi-line telephone, program specific information, terminology and/or equipment."
Skills: "Skilled in keyboarding (speed required may vary according to position assignment), analysis and problem-solving, oral and written communication, including making presentations, organization and time management, customer service -- in person and via telephone (discretion, patience, etiquette, professionalism), interpersonal and human relations, following oral and written instructions, working independently, prioritizing workload and adapting to changes in work load demands, providing training, maintaining confidentiality on sensitive matters, following through on assignments as directed, conducting research on a specific work assignment."
Physical demands: "Continuously uses vision. Frequently sits for long periods of time. Frequently talks and listens. Manual dexterity for computer work and routine paperwork. Occasionally walks and reaches with hands and arms. Occasionally lifts up to 25 lbs."
Also: "Because of the Tribe’s commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities."
We need to decide sections.
Probably:
About the role
with a paragraph summarizing the role: Under general supervision, provides specialized administrative and program support for MEIHSS health information management and billing activities... etc.
Responsibilities
with - each duty.
Requirements
with education/experience and maybe certifications.
Preferred Qualifications
maybe but we only have headings list: Qualifications, Skills. Could combine preferred under Qualifications or Skills. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Qualifications and Skills separate. Qualifications could include required education/experience and maybe certifications. Skills could include knowledge and abilities.
We need to avoid filler like "commensurate with experience". Not present.
We need to preserve all substantive info. So we need to include all duties, knowledge, skills, physical demands, etc.
We should not include boilerplate like EEO etc. Not present.
We need to output only HTML fragment.
Let's craft.
First, About the role paragraph: combine first few sentences.
"Under general supervision, provides specialized administrative and program support for MEIHSS health information management and billing activities. Maintains and processes health information, program records, and documentation necessary to support accurate records and billing processes. Provides a variety of general administrative and clerical support services to support MEIHSS departmental operations. This is the third level of a four-level classification series. The Administrative Specialist III differs from other classifications in this series in that the incumbent performs technical and specialized office support tasks requiring the exercise of a moderate degree of independent judgment. Duties require a clear understanding and skill in program specific information and knowledge and differ from other classes in this series by the required use of basic accounting and mathematics."
That seems good.
Responsibilities: list each duty sentence.
We need to split the long list into items.
Let's extract duties sentences:
- Maintains and processes health information and related program records; reviews documentation for completeness and accuracy and follows up on missing or incomplete information.
- Provides billing support by compiling, verifying, entering, and tracking information and supporting documentation necessary for billing activities; assists with routine reconciliation and discrepancy resolution.
- Maintains confidential health information and program records in accordance with established requirements for access, retention, release, archiving, and destruction.
- Provide specialized and/or technical program-specific information that requires interpretation of established policies, procedures and other relevant sources to internal and/or external customers/clients over the telephone, in writing and/or in person; may have to deal with sensitive and/or potentially volatile situations.
- Consult statutes, ordinances, contracts, regulations and other sources involving complex subjects and specialized terminology; summarize information and prepare reports based on analyses of data and other information sources.
- According to established policies and prescribed guidelines, control the proper maintenance, archiving, release, and destruction of vital records, exhibits and/or files that may impose severe consequences on the Tribe if mishandled.
- Establish, maintain, verify, code, modify, track and/or retrieve information and compile data that may require information searches through files, contracts, policies, claims or computer files.
- Interview internal and/or external customers/clients to establish program-specific documentation and/or identify services needed.
- Perform moderate numerical calculations involving accounts payable, accounts receivable, cashiering, reconciling accounts, monitoring expenditures, budgets or other applications.
- May generate responses to internal and/or external customers addressing complaints, concerns and problems of a controversial and sensitive nature that must be treated with a high degree of discretion, requiring a comprehensive understanding of the subject matter.
- Compose, draft, type and/or word process, proofread and edit documents, contracts, and/or correspondence to ensure these conform to established program policies and/or procedures; may include legal, scientific and/or other specialized materials and statistical reports.
- Maintain, inventory, order, collect and distribute supplies and/or equipment.
- May be assigned the orientation and/or training and at times make presentations.
- May attend and take minutes at meetings.
- May schedule meetings, make training and travel arrangements, and maintain calendars for supervisor and/or organizational unit/program.
- Because of the Tribe’s commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.
We need to keep all.
Now Requirements: education/experience.
"Graduation from a high school or equivalent with course work in general office practices, and three (3) years of experience in an office, administrative, or related support position is required. Some assignments may require program specific certifications at a time set by the Tribe."
Preferred: "Preferred Medical Billing experience" maybe under Qualifications or Skills. We'll put under Qualifications as a preferred qualification.
Knowledge: list.
"Knowledge of General office principles and practices, computer software applications relative to the position assignment, basic accounting and mathematics, conflict resolution techniques, operation of standard office equipment that may include typewriter, personal computer, copier, fax machines and multi-line telephone, program specific information, terminology and/or equipment."
Skills: list.
"Skilled in keyboarding (speed required may vary according to position assignment), analysis and problem-solving, oral and written communication, including making presentations, organization and time management, customer service -- in person and via telephone (discretion, patience, etiquette, professionalism), interpersonal and human relations, following oral and written instructions, working independently, prioritizing workload and adapting to changes in work load demands, providing training, maintaining confidentiality on sensitive matters, following through on assignments as directed, conducting research on a specific work assignment."
Physical demands: maybe under a separate section? Not in allowed headings but could be part of Skills or Requirements? Probably better to include under Skills? But physical demands are not skills. Could be under a separate heading like "Working Conditions" but not allowed. Could incorporate into Skills? Might be okay to add a section "Physical Demands" but not in allowed list. The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., implying those are examples, not exclusive? It says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should not create other headings. Physical demands could be placed under Skills or Requirements? Probably under Skills as part of abilities. But it's more about physical demands. Could be under Requirements? Not exactly. Might be okay to include under Skills as "Physical demands: ..." but that may be stretching. However we must preserve all substantive info; we can include physical demands as a
under Skills section.
Thus Skills section will include both skill list and physical demands.
Now Qualifications section: include required education/experience, preferred medical billing experience, maybe certifications.
We'll output:
About the role
...
Responsibilities
- ...
...
Requirements
Graduation from a high school or equivalent with course work in general office practices, and three (3) years of experience in an office, administrative, or related support position is required. Some assignments may require program specific certifications at a time set by the Tribe.
Qualifications
Preferred Medical Billing experience.
Skills
Knowledge of General office principles and practices, computer software applications relative to the position assignment, basic accounting and mathematics, conflict resolution techniques, operation of standard office equipment that may include typewriter, personal computer, copier, fax machines and multi-line telephone, program specific information, terminology and/or equipment.
Skilled in keyboarding (speed required may vary according to position assignment), analysis and problem-solving, oral and written communication, including making presentations, organization and time management, customer service -- in person and via telephone (discretion, patience, etiquette, professionalism), interpersonal and human relations, following oral and written instructions, working independently, prioritizing workload and adapting to changes in work load demands, providing training, maintaining confidentiality on sensitive matters, following through on assignments as directed, conducting research on a specific work assignment.
Physical demands: Continuously uses vision. Frequently sits for long periods of time. Frequently talks and listens. Manual dexterity for computer work and routine paperwork. Occasionally walks and reaches with hands and arms. Occasionally lifts up to 25 lbs.
We need to ensure we didn't miss any substantive info: The statement about "Because
Requirements
with education/experience and maybe certifications.Preferred Qualifications
maybe but we only have headings list: Qualifications, Skills. Could combine preferred under Qualifications or Skills. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Qualifications and Skills separate. Qualifications could include required education/experience and maybe certifications. Skills could include knowledge and abilities. We need to avoid filler like "commensurate with experience". Not present. We need to preserve all substantive info. So we need to include all duties, knowledge, skills, physical demands, etc. We should not include boilerplate like EEO etc. Not present. We need to output only HTML fragment. Let's craft. First, About the role paragraph: combine first few sentences. "Under general supervision, provides specialized administrative and program support for MEIHSS health information management and billing activities. Maintains and processes health information, program records, and documentation necessary to support accurate records and billing processes. Provides a variety of general administrative and clerical support services to support MEIHSS departmental operations. This is the third level of a four-level classification series. The Administrative Specialist III differs from other classifications in this series in that the incumbent performs technical and specialized office support tasks requiring the exercise of a moderate degree of independent judgment. Duties require a clear understanding and skill in program specific information and knowledge and differ from other classes in this series by the required use of basic accounting and mathematics." That seems good. Responsibilities: list each duty sentence. We need to split the long list into items. Let's extract duties sentences: - Maintains and processes health information and related program records; reviews documentation for completeness and accuracy and follows up on missing or incomplete information. - Provides billing support by compiling, verifying, entering, and tracking information and supporting documentation necessary for billing activities; assists with routine reconciliation and discrepancy resolution. - Maintains confidential health information and program records in accordance with established requirements for access, retention, release, archiving, and destruction. - Provide specialized and/or technical program-specific information that requires interpretation of established policies, procedures and other relevant sources to internal and/or external customers/clients over the telephone, in writing and/or in person; may have to deal with sensitive and/or potentially volatile situations. - Consult statutes, ordinances, contracts, regulations and other sources involving complex subjects and specialized terminology; summarize information and prepare reports based on analyses of data and other information sources. - According to established policies and prescribed guidelines, control the proper maintenance, archiving, release, and destruction of vital records, exhibits and/or files that may impose severe consequences on the Tribe if mishandled. - Establish, maintain, verify, code, modify, track and/or retrieve information and compile data that may require information searches through files, contracts, policies, claims or computer files. - Interview internal and/or external customers/clients to establish program-specific documentation and/or identify services needed. - Perform moderate numerical calculations involving accounts payable, accounts receivable, cashiering, reconciling accounts, monitoring expenditures, budgets or other applications. - May generate responses to internal and/or external customers addressing complaints, concerns and problems of a controversial and sensitive nature that must be treated with a high degree of discretion, requiring a comprehensive understanding of the subject matter. - Compose, draft, type and/or word process, proofread and edit documents, contracts, and/or correspondence to ensure these conform to established program policies and/or procedures; may include legal, scientific and/or other specialized materials and statistical reports. - Maintain, inventory, order, collect and distribute supplies and/or equipment. - May be assigned the orientation and/or training and at times make presentations. - May attend and take minutes at meetings. - May schedule meetings, make training and travel arrangements, and maintain calendars for supervisor and/or organizational unit/program. - Because of the Tribe’s commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities. We need to keep all. Now Requirements: education/experience. "Graduation from a high school or equivalent with course work in general office practices, and three (3) years of experience in an office, administrative, or related support position is required. Some assignments may require program specific certifications at a time set by the Tribe." Preferred: "Preferred Medical Billing experience" maybe under Qualifications or Skills. We'll put under Qualifications as a preferred qualification. Knowledge: list. "Knowledge of General office principles and practices, computer software applications relative to the position assignment, basic accounting and mathematics, conflict resolution techniques, operation of standard office equipment that may include typewriter, personal computer, copier, fax machines and multi-line telephone, program specific information, terminology and/or equipment." Skills: list. "Skilled in keyboarding (speed required may vary according to position assignment), analysis and problem-solving, oral and written communication, including making presentations, organization and time management, customer service -- in person and via telephone (discretion, patience, etiquette, professionalism), interpersonal and human relations, following oral and written instructions, working independently, prioritizing workload and adapting to changes in work load demands, providing training, maintaining confidentiality on sensitive matters, following through on assignments as directed, conducting research on a specific work assignment." Physical demands: maybe under a separate section? Not in allowed headings but could be part of Skills or Requirements? Probably better to include under Skills? But physical demands are not skills. Could be under a separate heading like "Working Conditions" but not allowed. Could incorporate into Skills? Might be okay to add a section "Physical Demands" but not in allowed list. The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., implying those are examples, not exclusive? It says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should not create other headings. Physical demands could be placed under Skills or Requirements? Probably under Skills as part of abilities. But it's more about physical demands. Could be under Requirements? Not exactly. Might be okay to include under Skills as "Physical demands: ..." but that may be stretching. However we must preserve all substantive info; we can include physical demands as a
under Skills section. Thus Skills section will include both skill list and physical demands. Now Qualifications section: include required education/experience, preferred medical billing experience, maybe certifications. We'll output:
About the role
...
Responsibilities
- ... ...
Requirements
Graduation from a high school or equivalent with course work in general office practices, and three (3) years of experience in an office, administrative, or related support position is required. Some assignments may require program specific certifications at a time set by the Tribe.
Qualifications
Preferred Medical Billing experience.
Skills
Knowledge of General office principles and practices, computer software applications relative to the position assignment, basic accounting and mathematics, conflict resolution techniques, operation of standard office equipment that may include typewriter, personal computer, copier, fax machines and multi-line telephone, program specific information, terminology and/or equipment.
Skilled in keyboarding (speed required may vary according to position assignment), analysis and problem-solving, oral and written communication, including making presentations, organization and time management, customer service -- in person and via telephone (discretion, patience, etiquette, professionalism), interpersonal and human relations, following oral and written instructions, working independently, prioritizing workload and adapting to changes in work load demands, providing training, maintaining confidentiality on sensitive matters, following through on assignments as directed, conducting research on a specific work assignment.
Physical demands: Continuously uses vision. Frequently sits for long periods of time. Frequently talks and listens. Manual dexterity for computer work and routine paperwork. Occasionally walks and reaches with hands and arms. Occasionally lifts up to 25 lbs.
We need to ensure we didn't miss any substantive info: The statement about "Because