Administrative Specialist - Customer Pick Up

About the role

Do you tend to leave a lasting impression on people? If so, we are looking for a friendly, computer savvy representative to join our office! You will be one the last people our customers come in contact with. Your job will be to assist the customer in processing their NFM pick-up orders.

Responsibilities

• Greet: Ensure all customers are greeted promptly as they arrive
• Direct: Collect accurate information and direct customers for order loading
• Confirm: Check that the sales orders are finalized and filed accurately
• Support: Work past-due reports, track and document order changes
• Serve: Resolve customer problems face-to-face

Qualifications

• Positive, upbeat attitude
• High school diploma or GED preferred
• 3-6 months customer contact/clerical or office related experience preferred
• Ability to enter data quickly and accurately
• Computer skills and ability to use MS Office (Outlook, Word, Excel, etc)
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn't limited to, criminal background check

Pay

$16.78 - 20.39 Hourly

Benefits

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture – Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment option

This response is AI-generated, for reference only.