Administrative Service Support

What you'll be working on

• Inspect service repair orders and/or parts invoices for proper completion and accuracy
• Calculate the materials charge applicable for each order
• Collect the total retail charges from the customer in cash, check, or authorized charge account
• Provide the customer with the proper change and/or receipt
• Deliver all repair orders and parts invoices to the accounting department
• Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid, and direct customers to where they may find their vehicle
• Filer repair orders as directed by the Service Department manager
• Answer the phone, transfer calls to the people requested or best suited to take the calls, and take written messages when the needed personnel are not available
• Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers
• Schedule guest service appointments
• Manage rental car fleet
• Perform any other administrative tasks as directed by management

What you need to bring to the table

• Must be detail-oriented and organized
• Strong interpersonal skills
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Availability to work on Saturday
• Valid driver’s license and clean driving record

Salary

$18.45-$30.00/hour
*Pay is based on applicable experience and skills.

Industry Leading Benefits

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

About DGDG

The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class" dealership experience.

DGDG's Core Values

• Integrity
• Caring
• Performance
• Efficiency

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Contact Information

For more information, visit: www.dgdg.com