Administrative Secretary

Nature of Work

Are you an experienced administrative professional with a passion for helping families across West Virginia thrive? Join our team in the Division of Family Support at the Bureau for Family Assistance as an Administrative Secretary!

Key Responsibilities

• Reviewing policy statements, program manuals, public information, grants, and reports to ensure content clarity and compliance with departmental guidelines.
• Managing, reviewing, and approving all public information placed on the Bureau website.
• Conducting targeted research on complex issues affecting local programs and services and preparing comprehensive reporting material that depicts the Division’s progress.
• Assigning, distributing, and tracking pending tasks for staff, while regularly reporting progress to the Director.
• Serving as the primary point of contact for submitting and tracking documents pending review or approval at the Commissioner's Office.
• Corresponding via phone, email, and written letters with federal funding agencies, external partners, the public, and internal Bureau programs.
• Independently composing and updating official documents utilized by professional staff, support staff, external partners, alternative bureaus, and the general public.
• Facilitating procedural decisions in the Office Director's absence to maintain workflow.
• Supporting managers in the talent acquisition process by participating in or conducting interviews for prospective hires.
• Managing and approving leave requests for staff as needed.

Minimum Qualifications

• Training: Graduation from a standard four-year high school or the equivalent.
• Experience: Six years of full-time or equivalent part-time paid experience in secretarial work, two years must have included administrative support or complex clerical duties.
• Substitution: Successful full-time study in an accredited college or university, or resident business or vocational school training may be substituted through an established formula for the required experience.