Administrative Registration Assistant- Full Time

Employment Type: Full time • Shift: Day Shift (Monday–Friday, 36 hrs/wk, normal business hours)

About the role

Performs a variety of secretarial and clerical duties to support the business operations of Mercy Fitzgerald Hospital. Focuses on customer service to patients, families, payers, physicians, and staff. Depending on assigned department, may handle reception, patient accounts, and the patient access/intake process.

• Schedules patients in Epic and links patient accounts for new appointments
• Completes insurance verification, determining eligibility and co-pay
• Communicates appropriate information to patients and therapists
• Acts as a resource for other staff
• Independently completes patient access/intake procedures, including:
• Obtaining copies of insurance cards
• Collecting co-pays
• Verifying and having patients sign all pertinent paperwork
• Placing ID bands on patients

Requirements

• High school graduate or equivalent
• Minimum 1 year of experience
• Experience with insurance verifications preferred

Benefits

• Work/life balance with flexible schedules
• Free onsite parking
• Referral Rewards Program

About the organization

Mercy Fitzgerald Hospital is a 178-bed teaching hospital located in Darby, PA, offering advanced acute care services in Delaware County and Southwest Philadelphia. Recognized for clinical excellence, including:

• Blue Distinction Center for Cardiac Care
• Bariatric Surgery Center of Excellence
• Achievement Awards from the American Heart/Stroke Associations
• Certified Primary Stroke Center

Rooted in the Mission and Core Values of Trinity Health Mid-Atlantic, the organization honors the dignity of every person and embraces diverse perspectives and talents to foster a compassionate, person-centered care environment.