Administrative Operations Specialist

About the role

At McCarthy & Holthus, LLP. and our affiliate companies, we have years of expertise in representing financial institutions across a wide range of banking law matters, and we’re looking for passionate, driven candidates to join our dynamic team! With offices in Arizona, Arkansas, California, Colorado, Nebraska, Nevada, New Mexico, Oregon, Texas, and Washington, we offer opportunities across multiple locations. Our workplace is more than just a job – it’s a supportive, collaborative environment where your contributions truly matter. You’ll be part of a team that values hard work, creativity, and dedication, while enjoying a strong sense of community. We offer performance-based bonuses, competitive compensation, and a range of incentives that reward your success. Plus, with generous benefits, enhanced employer contributions, and paid time off, we prioritize your well-being and work-life balance.

The Operational Support Clerk provides support and coverage for vital tasks. This position is responsible for providing front desk and phone coverage for an inbound call center, management of email/fax boxes and preparation of documents for mailing. This position may also provide additional coverage for data base searches and redaction of documents, as needed.

Work Environment: A corporate office environment with a professional setting, characterized by a quiet to moderate noise level. Employees may work in individual or shared workspaces, with standard office equipment such as computers, printers, and telephones. Occasional meetings, collaborative discussions, and business activities may contribute to variations in noise levels.

Responsibilities

• Answer and direct calls to appropriate staff
• Assist building visitors
• Distribute voicemail, email and faxes
• Print and assemble documents for mailing
• Perform searches for critical data using Westlaw, as needed
• Redact confidential information on digitized documents using Adobe, as needed
• Update spreadsheets with information from physical documents, as needed
• May perform other duties as assigned to support department goals
• May occasionally work extended hours based on operational needs
• Ensure the security and confidentiality of all sensitive information

Skills

• Strong written and verbal communication skills
• Ability to perform multiple daily tasks efficiently
• Detail oriented
• Strong organizational skills
• Ability to learn and retain new information
• Strong work ethic
• Dependable
• Able to work well with a team as well as independently
• Self-starter

Qualifications

• Previous experience in a fast-paced office environment
• Previous inbound call center experience desired
• High school diploma or equivalent
• Experience with Microsoft Office Suite (Word, Excel, Outlook)
• Able to type by touch

Schedule

This is a 100% office position requiring your physical presence Monday through Friday, with business hours from 8:00 AM to 5:00 PM.

Pay

The salary for this position typically ranges from $18.50-$20.00/hour, depending on qualifications, experience, and other factors. Please note that the final offer may differ based on the candidate's specific qualifications, skills, and experience, as well as internal equity and business needs.

Benefits

McCarthy & Holthus, LLP. and affiliated companies promote work/life balance with a robust