Administrative Office Coordinator

About the role

Pyramid Healthcare is seeking a friendly, organized, and dependable Administrative Office Coordinator to join our team in Jenkintown, PA. In this important front-office role, you'll help create a welcoming experience for clients and visitors while supporting our psychiatric and clinical teams with the administrative coordination needed to keep the office running smoothly.

Responsibilities

• Serve as a welcoming and professional first point of contact for clients, visitors, and callers.
• Manage front desk and receptionist responsibilities while helping ensure smooth daily office operations.
• Provide administrative support to psychiatric and clinical staff.
• Prepare client charts and assist with collecting copays and other required information.
• Schedule appointments and coordinate medical record requests.
• Maintain accurate and up-to-date clinical and administrative records.
• Help ensure office equipment is maintained and functioning properly.
• Manage office supply orders and inventory.
• Assist with petty cash and weekly bank deposits.
• Handle challenging or sensitive phone calls with professionalism, patience, and excellent customer service.
• Support additional administrative and operational needs as they arise.

Requirements

• High school diploma or equivalent.
• Strong attention to detail and accuracy, especially with data entry and recordkeeping.
• Excellent customer service, communication, and interpersonal skills.
• Ability to work collaboratively with psychiatric, clinical, and administrative staff.
• Strong problem-solving and decision-making abilities.
• Ability to remain professional and composed when handling challenging phone calls or situations.
• Strong organizational skills and the ability to manage multiple tasks effectively.

Benefits

• Comprehensive benefits package
• Paid time off and paid holidays
• Opportunities for professional growth and advancement
• A supportive and collaborative team environment
• Meaningful work that makes a difference in the lives of those we serve

Pay

$20.00 per hour

Schedule

Monday–Friday, 8:30 AM–4:30 PM