Administrative Office Coordinator
Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery, and eating disorder treatment modalities. We offer comprehensive behavioral healthcare defined by supportive environments that allow patients to reclaim health and well-being.
About the role
Pyramid Healthcare is seeking a friendly, organized, and dependable Administrative Office Coordinator to join our team in Radnor, PA. In this important front-office role, you'll help create a welcoming experience for clients and visitors while supporting our psychiatric and clinical teams with the administrative coordination needed to keep the office running smoothly.
Responsibilities
- Serve as a welcoming and professional first point of contact for clients, visitors, and callers.
- Manage front desk and receptionist responsibilities while helping ensure smooth daily office operations.
- Provide administrative support to psychiatric and clinical staff.
- Prepare client charts and assist with collecting copays and other required information.
- Schedule appointments and coordinate medical record requests.
- Maintain accurate and up-to-date clinical and administrative records.
- Help ensure office equipment is maintained and functioning properly.
- Manage office supply orders and inventory.
- Assist with petty cash and weekly bank deposits.
- Handle challenging or sensitive phone calls with professionalism, patience, and excellent customer service.
- Support additional administrative and operational needs as they arise.
Requirements
- High school diploma or equivalent.
- Strong attention to detail and accuracy, especially with data entry and recordkeeping.
- Excellent customer service, communication, and interpersonal skills.
- Ability to work collaboratively with psychiatric, clinical, and administrative staff.
- Strong problem-solving and decision-making abilities.
- Ability to remain professional and composed when handling challenging phone calls or situations.
- Strong organizational skills and the ability to manage multiple tasks effectively.
Benefits
At Pyramid Healthcare, you'll be part of a mission-driven organization dedicated to helping individuals improve their health, wellness, and quality of life.
- Comprehensive medical, dental, and vision insurance.
- Flexible Spending Accounts.
- Life Insurance.
- Paid Time Off and paid holidays.
- 401(k) with company match.
- Tuition Reimbursement.
- Employee Recognition Programs.
- Referral Bonus opportunities.
Pay
$20.00 per hour
Schedule
Monday–Friday, 8:30 AM–4:30 PM
Values
We are committed and proud to live our CORE values and use them to inspire those around us:
- Integrity: Striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.
- Dedication: Demonstrating an unwavering commitment to always provide exceptional care and support to those we serve.
- Collaboration: A steadfast, team-focused approach; working together to achieve excellence.
- Passion: Genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.