Administrative Manager

Job Summary

The Administrative Manager assists the Executive Director in the execution of duties. Under the direction of the Executive Director, provides analytical and specialized administrative support of a non-routine, non-repetitive nature. Analyzes problems, determines approach, compiles and analyzes data, and prepares reports, recommendations for action by superior.

Essential Functions

• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.
• Plan conferences, sets up meetings and takes minutes.
• Schedules appointments, gives information to callers, composes and sends correspondence.
• Affords assistance with Resident issues, concerns and/or complaints.
• Contacts company personnel at all organizational levels to gather information and prepare reports.
• Prepares memorandums outlining and explaining administrative procedures and policies to supervisory staff.
• Assigns tasks in various functional areas of the company such as finance, marketing, human resources etc.
• Directly supervises 1-2 employees who work as administrative support, including the Reception desk.
• Performs all duties in a safe and efficient manner.
• Reports any safety hazards and/or accidents to supervisor.
• Attends all mandatory in-service meetings.
• Complies with all department and facilities policies and procedures.

JOB REQUIREMENTS AND QUALIFICATIONS

• Bachelor’s degree (B.A.) from a 4-year college or university; or 1-2 years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discount, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.