Administrative Enrollment Specialist (63584)

Responsibilities

• Comply with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures.
• Receiving in-bound inquiries and conducting outbound phone calls and emails to prospective students.
• Assessing and interviewing prospective students to determine their needs and goals.
• Assessing the prospective student’s ability to meet Federal Motor Carrier regulations, therefore determining eligibility for employment in the transportation industry.
• Developing referrals and personal leads.
• Conducting tours of the campus facilities, communicating features and benefits related to prospective student interest and program offerings.
• Discussing payment options such as third party financing, in-house financing, workforce service/state agency funding, federal and state grants, vocational rehabilitation, veteran’s administration, private pay.
• Following up on all inquiries that fail to schedule an interview or fail to show for an interview.
• Enrolling students who meet eligibility requirements, completing all required forms for enrollment and orientation.
• Developing and implementing a plan to follow up on those who enroll to confirm they start on their scheduled start date, that all admission paperwork and requirements are completed.
• Maintaining accurate records in student files for the first day of class.
• Providing employer and placement information to students and accurately recording in Student Management System.
• Updating and completing student transcripts and preparing graduation certificates.
• Accounts Receivables/Payables: Prepare invoices to students, agencies, and other trainees. Process receipt of checks, cash, and credit card charges.
• Affirming student attendance and earnings daily.
• General management/reporting of accounts payable invoices.
• Aid in monthly account reconciliation.

Qualifications

• A High School Diploma or GED.
• Prior post-secondary education admissions experience preferred.
• Proficiency with Microsoft Office Suite: Word, Excel, Outlook.
• Working knowledge of office equipment.
• Excellent communication and interpersonal skills, including problem solving and conflict resolution.