Administrative Clerk

Duties And Responsibilities

• Functions as receptionist for incoming calls and Utility visitors.
• Directs calls, takes messages and answers general questions related to the billing system.
• Handles cash, checks, and money orders from customers payments.
• Provides secretarial support to Organization staff including filing, typing, and copying.
• Prepares and mails utility bills for water and sewer customers
• Maintains utility records
• Aids customers with information regarding their account status and charges
• Keeps logs of calls, questions, problems, and/or complaints about water and sewer complaints for operators.
• Delivers water samples to lab or postal facility
• Aids in setting up meetings by securing locations and preparing refreshments.
• Performs other duties as assigned.

Knowledge, Skills, And Abilities

• Strong computer skills, including experience using Microsoft Word, Access, and Excel software.
• Trustworthiness with large sums of money.
• Ability to compose correspondence or documents independently or from brief instructions.
• Ability to deal successfully with the public, in person or over the phone.
• Establish and maintain effective working relationships with supervisors, subordinates, officials from outside agencies, and the general public.
• Ability to work independently.
• Ability to drive a motor vehicle
• Proficient typing skills
• General knowledge of the community and customers served.

Qualifications

• High school diploma or GED; college preparation preferred.
• Previous experience in data entry and billing preferred.
• Must be willing to submit to drug testing.