Administrative Biologist

Jones Lake Management is a full-service lake and pond management specialty company built on providing unwavering quality solutions and products to our customers.

About the role

The Administrative Biologist will receive on-the-job training for the skills needed to be successful, along with continuing education opportunities. This role involves oversight and response to customer service inquiries via telephone and in-office, assisting with customer needs, and providing administrative support for the team and branch manager.

Responsibilities

• Assist management team with material issues and tasks needed to be completed
• Provide excellent customer service via phone and in person as needed
• Ensure inventory is managed appropriately and adjustments are made when needed
• Conduct spot checks of materials, high value items, and high turnover inventory regularly to ensure accuracy
• Coordinate the collection of credit card receipts and submission process for the team
• Assist branch manager with any follow-ups needed to be performed with customers
• Perform projects as needed for the branch manager
• Assist with creation and coordination of estimates
• Communicate estimates to customers
• Inform clients of new equipment options

Requirements

• Associate’s Degree or higher in Biology, Water Resources, Fisheries related course study, or equivalent work experience
• Well organized, highly motivated, and willing to work well with a team of professionals
• Proficiency in Microsoft Office
• Excellent communication skills, both verbal and written
• Excellent phone and cold calling skills
• Exceptional customer service skills
• Strong listening and sales skills

Physical Requirements

• Ability to lift up to 50 pounds
• Bend at waist and/or knees and lift arms over shoulders
• Sitting for extended periods of time with ability to use a keyboard

Benefits

• Multiple health plans to choose from, including the ability to participate in an HSA
• Dental, Vision, and Company Paid Life Insurance
• 12 Paid Holidays per year
• Generous PTO
• 401(k) with Generous Company Match