Administrative Associate Exams

About Us

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness.

Description of Work

The North Carolina Department of Revenue is accepting applications for an Administrative Associate II to work in the Central Examination Division. This position assists and supports the work of the Assistant Director, managers, supervisors, and fellow employees assigned to this unit. The Administrative Associate II performs a full array of administrative duties that are necessary to facilitate a broad range of communication efforts internally, and to serve as a conduit for the orderly flow of work within the Central Examination Division. The Administrative Associate ensures operations are conducted in the most effective, efficient, and professional manner possible in order to attain the highest degree of compliance with tax laws and regulations.

Responsibilities

• Collect, enter and maintain data in various databases
• Generate reports
• Accumulate files and maintains a variety of records and reports
• Provide support and preventive maintenance for office equipment and other activities as needed
• Assist with incoming and outgoing mail

Knowledge, Skills, and Abilities

• Excellent communications skills both written and oral
• Demonstrated experience with basic data entry
• Demonstrated experience using basic spreadsheet, word processing, database software, and email
• Demonstrated ability to manage multiple tasks and resources in a busy office environment

Compensation & Benefits

The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody's Investor's Service
• Twelve paid holidays per year
• Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
• Twelve sick days/year which are cumulative indefinitely
• Paid Parental Leave
• Personal Observance Leave and Community Service Leave
• Longevity pays lump sum payout yearly based on length of service
• 401K and 457 plans
• Eligibility for the Public Service Loan Forgiveness Program

Minimum Education and Experience

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.