Administrative Associate
Overview
Medicine Unit 4 at Sentara Norfolk General Hospital is hiring a Full-time, Day Shift Administrative Associate. Full-time, day shift working 8-hour shifts, Monday through Friday. The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
Education
High School Grad or Equivalent (Required)
Experience
- Basic Computer Skills (Strongly Preferred)
- Excellent Customer Service Experience (Strongly Preferred)
- Previous Experience working in a Fast-paced Environment (Preferred)
- Medical Office Experience (Preferred)
Benefits
- Caring For Your Family and Your Career Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Keywords
Administrative Associate, Clerical Support, Receptionist, Call Center