Administrative Associate

About the role

The Administrative Associate performs general office and administrative duties to meet the needs of patients and to provide support to nursing unit or departmental activities. This position is responsible for maintaining complete and accurate medical records. The Administrative Associate works as part of the care team to meet the needs of the customer and to support team objectives by assisting other team members when necessary.

Qualifications

• Education: High School degree or equivalent; ability to read, speak, and write English.
• Licenses/Certifications: CPI (Crisis Prevention Intervention) by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date.
• Experience: Six to nine months healthcare experience (office/clerical experience preferred) to assure the familiarity with institutional policies and procedures; knowledge of medical terminology and medical insurance processing; interpersonal skills to effectively communicate and collaborate with other team members; ability to be flexible, set priorities, solve problems, and use proper judgment in difficult situations. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

Performance Expectations

Demonstrates the ability to perform the department specific competencies as listed on the Assessment and Evaluation Tool.

Work Environment

• Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, blood-borne pathogens, and potential injury.
• Reaching, stooping, kneeling and crouching approximately 25% of a workday; visual and physical ability required to work at a computer terminal.
• Lifting approximately 25-30 pounds frequently; lifting 50-100 pounds with assistance occasionally.

About Us

About Us Total Rewards at AtlantiCare Benefits At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

Benefits

• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

Pay, Schedule, Benefits

Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

Equal Opportunity Employer

AtlantiCare is an Equal Opportunity Employer.