Administrative Assistant - Temp

Responsibilities

• Prepare, scan, and digitize client files with a high degree of accuracy.
• Verify image quality, readability, and completeness of scanned documents.
• Accurately label and index files according to established naming conventions.
• Upload scanned files into the designated cloud storage system or software platform.
• Maintain confidentiality and follow data security protocols when handling sensitive client information.
• Shred and dispose of physical files once successful digital upload and verification are complete.
• Maintain an organized workflow to ensure timely processing of files.
• Report scanning or software issues to supervisor and assist in troubleshooting.
• Support related administrative tasks as assigned.
• Provide accurate information regarding agency policies, procedures, and general company operations to staff and the public.
• Notify supervisors of employee concerns, conflicts, or operational issues requiring management attention.
• Complete required agency trainings and professional development activities.
• Report suspected abuse, safety concerns, or unusual incidents to supervisors within required timeline and in accordance with agency policy.
• Perform additional duties and special projects as assigned by the Director of Operations, TDC or COO.
• Provide job applications and general employment information to applicants and job seekers.

Qualifications And Requirements

• High school diploma or equivalent required.
• Additional coursework or training in office administration, business administration, or related fields preferred.
• Minimum of two (2) years of clerical, receptionist, or administrative support experience preferred.
• Experience with office coordination, customer service, data entry, and multi-line phone systems preferred.
• Prior experience in document imaging, scanning, records management, or related administrative role preferred.
• Strong attention to detail and organizational skills.
• Basic proficiency in computer applications, including cloud-based systems and file management software.
• Ability to handle confidential information with discretion.
• Reliable, punctual, and able to meet project deadlines.
• Strong customer service and interpersonal communication skills.
• Ability to communicate professionally and effectively both orally and in writing.
• Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities.
• Ability to maintain confidentiality and exercise professionalism when handling sensitive information.
• Ability to analyze situations, problem-solve, and respond calmly under pressure.
• Ability to work collaboratively with employees, clients, vendors, and community organizations.
• Proficiency with office equipment, data entry, and computer software applications including Microsoft Office programs.
• Ability to maintain accurate records and documentation systems.