Administrative Assistant/Recreation Coordinator

About the role

The Administrative Assistant/Recreation Coordinator supports the Lifestyle Director in planning, coordinating, and executing Highland Lakes’ recreational programs, community events, and daily activities. This role blends year-round administrative responsibilities with hands-on operational support during the summer season. The ideal candidate is energetic, organized, customer-focused, and passionate about community engagement.

Responsibilities

• Provide exceptional customer service to clients and vendors at all times
• Respond to inquiries and provide resolution to questions or concerns in timely fashion
• Assist with the daily general financial management and recordkeeping
• Maintain and update the master community calendar, ensuring all events and programs are accurately scheduled and communicated.
• Develop and manage a database of community volunteers; coordinate outreach, scheduling, and appreciation initiatives.
• Assist with vendor relations, including verifying FSR-approved vendor status and completing required hiring paperwork.
• Conduct monthly inventory audits for vending machines, Snack Shack supplies, Activity Center merchandise, apparel, badges, and craft materials.
• Assist with bid process
• Conduct regular inspections of site, where needed.
• Maintain all records in Connect including work orders, resident information, Association documents, community information.
• Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices
• Provide “boots-on-the-ground” support for summer activities, ensuring directors and instructors have necessary supplies, volunteers, and logistical assistance.
• Help facilitate sports, crafts, classes, youth programs, and daily recreational activities.
• Support Activity Center and Snack Shack operations, including POS troubleshooting, cash handling, and customer service.
• Set up and break down equipment, tables, and decorations for programs and events.
• Assist with purchasing inventory and maintaining accurate records.
• Inspect facilities and equipment regularly to ensure safe, clean, hazard-free environments; enforce safety rules with participants and parents.
• Assist all walk-in homeowners and refer to Community Manager, when necessary.